Brand Ambassador & Sales Advisor — Elevate Customer Experience

PVH Corp.; Halfweg; On-site; EUR 24,000 - 30,000; Full time

Job summary

Calvin Klein is seeking a Sales Associate to deliver outstanding customer service and embody the brand on the shop floor. You will educate customers about products, build outfits and provide tailored recommendations to enhance the shopping experience.

The role emphasizes adaptability in a fast-paced retail environment and requires strong communication and relationship-building with customers and peers.

Qualifications

• Clear communication with customers and colleagues
• Ability to build relationships quickly
• Comfort with change and fast-paced environments
• Strong presence on the shop floor
• Proactive problem solving to help customers

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Be the first point of contact for discount approvals and resolving customer queries.
• Act as a brand ambassador with in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Assist customers with outfit building and make product recommendations.
• Assess customer needs and provide information on product features.
• Drive store KPIs and suggest improvements.
• Ensure maintenance, presentation and organisation of the shop and stock room.

Skills

Communication skills

Team player

Adaptability

Energetic presence

Can-do attitude

Job description

Calvin Klein is seeking a Sales Associate to deliver outstanding customer service and embody the brand on the shop floor. You will educate customers about products, build outfits and provide tailored recommendations to enhance the shopping experience.

The role emphasizes adaptability in a fast-paced retail environment and requires strong communication and relationship-building with customers and peers.