Brand Ambassador & Customer Experience Specialist

FRED PERRY; Roermond; On-site; EUR 24,000 - 30,000; Full time

Job summary

Fred Perry is seeking a Sales Assistant to join our store team in Roermond. You will welcome customers, provide product knowledge, and translate the brand values into a welcoming shopping experience.

In this role you will support store operations, maintain an inviting environment, and contribute to a positive team dynamic. Weekend availability and a proactive attitude are essential to success in this role.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to stay organised and manage tasks in a fast-paced retail setting.
• Positive, enthusiastic attitude toward the brand and its community.
• Willingness to learn, adapt, and work within a collaborative team.
• Availability to work weekends or at least one day per week.

Responsibilities

• Welcome all customers promptly and courteously upon entering the store.
• Represent the Fred Perry brand values and provide excellent service.
• Support managers, designers, and buyers with customer feedback.
• Keep shop floor and stockroom well organised, stocked, and visually appealing.
• Adhere to health and safety procedures and security protocols.
• Use product knowledge to identify customer needs.
• Understand the returns policy and strengthen relationships.
• Foster a cheerful team atmosphere and communicate professionally.

Skills

Communication

Organised

Positive attitude

Willingness to learn

Weekend availability

Job description

Fred Perry is seeking a Sales Assistant to join our store team in Roermond. You will welcome customers, provide product knowledge, and translate the brand values into a welcoming shopping experience.

In this role you will support store operations, maintain an inviting environment, and contribute to a positive team dynamic. Weekend availability and a proactive attitude are essential to success in this role.