Booking Office Trainee

Hotelprofessionals; Amsterdam; On-site; EUR 4,464 - 6,696; Full time

Benefits offered by this job

Overnight stay at Jaz in the City

Employee discount at H World International hotels

Friends & Family discount

Job summary

Hotelprofessionals is seeking a Booking Office Trainee at Jaz Amsterdam. This role offers a dynamic environment where you will support reservations by answering guest inquiries and coordinating bookings. Ideal candidates are reliable, fluent in Dutch and English, and passionate about hospitality.

You will gain experience through hands-on involvement in the reservations process while enjoying the vibrant atmosphere of Jaz in the City. Attractive perks include discounts at hotels worldwide.

Qualifications

• Desire to work in a vibrant hotel environment.
• Availability for a minimum of 5 months.
• Hands-on attitude with professionalism.

Responsibilities

• Answer guest emails and calls.
• Double-check arrivals and support group bookings.
• Prep invoices and ensure smooth reservation processes.

Skills

Fluent in Dutch

Fluent in English

Customer Service

Communication

Commercial Mindset

Education

MBO or HBO Hotel management or comparable study

Job description

Join the Beat: Booking Office Trainee

Jaz Amsterdam is a hotel that likes to surprise its guests and provide them with a stay better than they ever expected. To make that happen, we are looking for people that like to work in a cool, vibrant and innovative place. Sounds like you?

At Jaz in the City, no day is the same, and neither is your internship. As our Booking Office trainee, you will jump right into the rhythm of the reservations team. You will be the go‑to for answering guest emails and calls, double‑checking arrivals, supporting awesome group bookings and events, prepping invoices, and making sure everything is smooth in our reservation system. From Front Office to Finance, you will be in tune with everyone, because the best beats are made together.

If You

• Love the vibe of a bold, fun, and one‑of‑a‑kind hotel brand like Jaz in the City;
• Are ready to kick‑start your journey to becoming a Booking Office pro;
• Live and breathe hospitality—it’s just who you are;
• Believe that a genuine smile is your best accessory;
• Can communicate like a star—in person, on the phone, and in writing;
• Speak Dutch and English fluently.

And You

• Study MBO or HBO Hotel management or another comparable study;
• Want an office‑based internship, but still love connecting with guests every day;
• Have a commercial mindset, a flexible groove, and a hands‑on attitude;
• Are reliable, punctual, professional—and know how to own your responsibilities;
• Are available to jam with us for at least 5 months.

What You Get

• An inspiring and dynamic working environment with cool ‘jazzy’ colleagues.
• A ‘stage’ to develop your moves.
• A free overnight stay at Jaz in the City Amsterdam with your bestie, complete with dinner on the house and a cocktail to kick off the night.
• Employee discount at other H World International hotels all over the world.
• Become your friend’s favorite person with the Friends & Family discount at all the H World international hotels.

Jaz in the City

Jaz in the City Amsterdam turns 10 this year—and we are still just as fresh and different as day one. We do things our own way, with a cool and creative atmosphere full of music, art, and good vibes.

Our hotel is made for people who love to explore and want more than just a place to sleep. With 247 comfortable rooms, 11 unique suites, a lively bar, and a great restaurant, we are the place to be, especially if you are going to a concert at Ziggo Dome or planning a city trip. At Jaz, you will enjoy great music, live pop‑up performances, local art, and warm hospitality that makes you feel right at home.

Let’s Meet!

We hope you are as excited about this opportunity as we are! If you are, just send us your resume and a photo. We would love to hear from you! Curious about the Jaz Amsterdam energy already? Check out our TikTok or Instagram to catch the vibe.

Send us an email to (klik op de solliciteer button)