Billing CRM Lead - Own Projects & Drive Impact

OKwork; Hilversum; On-site; EUR 50,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Excellent Benefits

Culture that Values Initiative

Job summary

An established industry player seeks a Senior Application Specialist to own and optimize their billing CRM system. In this pivotal role, you will lead projects from inception to implementation, ensuring seamless user experiences and strategic alignment with business goals. Your expertise will drive performance improvements and mentor junior colleagues, fostering a culture of collaboration and innovation. This position offers a unique opportunity to make a direct impact on user experience and business performance while enjoying a competitive salary and excellent benefits. If you are proactive and ready to take ownership, this role is perfect for you.

Qualifications

• Proven experience in application ownership, especially with billing systems.
• Strong problem-solving mindset and decision-making confidence.

Responsibilities

• Lead end-to-end projects in billing CRM, ensuring user adoption.
• Provide high-level support and collaborate with development teams.

Skills

Application Ownership

Problem-Solving

Stakeholder Management

Communication Skills

Education

Experience with Billing and CRM Platforms

Tools

Hansen ICX/CCB CRM

Job description

An established industry player seeks a Senior Application Specialist to own and optimize their billing CRM system. In this pivotal role, you will lead projects from inception to implementation, ensuring seamless user experiences and strategic alignment with business goals. Your expertise will drive performance improvements and mentor junior colleagues, fostering a culture of collaboration and innovation. This position offers a unique opportunity to make a direct impact on user experience and business performance while enjoying a competitive salary and excellent benefits. If you are proactive and ready to take ownership, this role is perfect for you.