Benefits and Payroll Manager

Quality Technology Services; Amsterdam; On-site; EUR 85,000 - 110,000; Full time

Job summary

Quality Technology Services seeks an experienced Benefits and Payroll Manager, Europe, with a primary focus on the Netherlands. You will lead the administration and renewal of European benefits programs and support payroll across multiple European countries.

Collaborate with Finance, Legal, and external vendors to ensure compliance and timely payroll; optimize Workday-based processes and deliver accurate employee benefits across regions.

Qualifications

• Extensive knowledge of European benefits administration, especially Netherlands.
• Experience supporting multi-country Europe benefits programs.
• Hands-on Netherlands payroll experience preferred.
• Understanding payroll and benefits interplay: taxation, pensions, deductions.
• Experience with third-party payroll, benefits, pension, and insurance providers.
• Proficient in Workday; exposure to ADP/CloudPay is a plus.

Responsibilities

• Lead the administration and renewal of European benefits programs, with primary responsibility for the Netherlands.
• Support monthly payroll processing across European countries.
• Collaborate with internal teams and external vendors (Finance, Legal, Procurement) to resolve payroll and benefits issues.
• Ensure compliance with local laws, tax, and regulatory requirements.
• Maintain payroll and benefits data across Workday and other systems; drive process improvements.

Skills

Payroll processing

Benefits administration

Workday

Excel & analytics

Stakeholder management

Cross-country coordination

Dutch language

English fluency

Education

Bachelor's degree in HR, Business Administration, Finance, or Accounting

Tools

Workday

ADP

CloudPay

Job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be.

As the Benefits and Payroll Manager, Europe , you will lead the administration, governance, and continued development of employee benefits programs across Europe, with a primary focus on the Netherlands. You will also provide operational support for European payroll, partnering with internal teams and third-party providers to help ensure accurate and timely payroll delivery.

Working across People Services, Payroll, Finance, Legal, Procurement, and external vendors, you will help ensure benefits and payroll programs are compliant, efficient, and deliver a seamless employee experience.

Duties & Responsibilities:

Benefits

• Serve as a regional subject matter expert for employee benefits across Europe, with primary responsibility for the Netherlands.
• Lead the administration and annual renewal of European benefits programs, including pensions, healthcare, risk benefits, lease car programs, and other country-specific offerings.
• Manage relationships with brokers, insurers, consultants, and local benefit providers, including renewals, service delivery, and benefit changes.
• Monitor market trends and benchmarking to recommend benefit enhancements that support attraction, retention, employee wellbeing, and business objectives.
• Ensure benefits programs comply with applicable local legislation, tax, and regulatory requirements.
• Provide employee guidance on benefit offerings, eligibility, enrolment, and changes.
• Develop and maintain benefit policies, procedures, employee guides, and country-specific documentation.
• Analyze program participation, utilization, and costs to identify opportunities for improvement.
• Support benefit implementations and expansion into new European countries.

Payroll

• Support monthly payroll processing across European countries.
• Gather, review, and validate payroll inputs, including new hires, terminations, compensation changes, allowances, deductions, bonuses, and benefit-related payroll adjustments.
• Partner with internal Payroll teams and third-party payroll providers to resolve payroll questions, data discrepancies, and processing issues.
• Review payroll outputs and reports for reasonableness and accuracy and elevate discrepancies as appropriate.
• Support the accurate payroll treatment of benefits, including pension contributions, taxable benefits, benefit-in-kind reporting, and other country-specific requirements.
• Respond to employee payroll enquiries and coordinate resolution with internal teams and payroll providers.
• Support year-end payroll activities, audits, reconciliations, and statutory reporting as needed.
• Partner with Finance on payroll and benefit reporting, invoicing, reconciliations, and data requests.

Regional Operations & Projects:

• Maintain accurate payroll and benefits data across Workday and applicable vendor systems, partnering with People Technology to improve workflows, integrations, reporting, and data integrity.
• Support the country-by-country implementation of a global payroll provider.
• Manage payroll and benefits processes as the company expands into new European countries.
• Support internal and external audits and maintain appropriate documentation and controls.
• Identify opportunities to simplify, standardize, and automate payroll and benefits processes.
• Collaborate with Legal, Finance, Procurement, People Services, and local stakeholders on payroll and benefits initiatives.

What You Will Need to Be Successful:

• Strong knowledge of European benefits administration, with demonstrated expertise in the Netherlands and Dutch statutory requirements.
• Experience supporting multi-country European benefits programs.
• Working knowledge of European payroll processes, preferably including hands‑on Netherlands payroll experience.
• Understanding of the interaction between payroll and benefits, including taxation, pensions, deductions, allowances, and benefits in kind.
• Experience working with third-party payroll, benefits, pension, and insurance providers.
• Strong proficiency with enterprise HCM systems such as Workday, with exposure to payroll platforms such as ADP or CloudPay preferred.
• Strong Excel, analytical, and reconciliation skills with exceptional attention to detail.
• Ability to manage multiple deadlines and work effectively across countries and time zones.
• Excellent communication and stakeholder‑management skills.
• Fluency in English; fluency in Dutch strongly preferred.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, or a related field.
• 5+ years of experience in benefits, payroll, or People Operatio