Bellman

Renaissance Amsterdam Hotel; Amsterdam; Hybrid; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Travel allowance up to €200

50% discount in hotel outlets

Associate rate discount for Marriott/{

Uniform dry-cleaning provided

Personal coaching and development

Wellness program TakeCare

Staff appreciation & social events

Job summary

The Renaissance Amsterdam Hotel, part of Renaissance Hotels, seeks a Bellman to warmly welcome guests, assist with luggage and provide local insights to create memorable experiences. You will be part of the Navigators team, delivering personalized discoveries of Amsterdam and educating fellow ambassadors to extend this knowledge.

Applicants should have excellent English, hospitality experience, and be flexible to work various shifts.

Qualifications

• Excellent command of English communication.
• Preferably experience in a hotel or service environment.
• Able to work different shifts.

Responsibilities

• Welcome guests on arrival and assist with luggage.
• Maintain frequent contact with guests.
• Advise guests where to go to discover Amsterdam's hidden gems.
• Use creativity to deliver unique, personalized experiences to guests and colleagues.
• Educate other ambassadors to convey information to guests.

Skills

Excellent English communication

Hotel/service experience

Shift flexibility

Additional language a plus

Job description

DISCOVER THIS WAY

Exploring the world doesn’t have to stop when the working day starts. At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career. The Renaissance Amsterdam Hotel has the position of Bellman available!

What are my responsibilities?

As a Bellman you are part of the Navigators team and you make sure you provide our guests with an inspirational stay with unique discoveries they will always remember and want to share with their world. In this role you will:

• Welcome guests on arrival and assist with their luggage on arrival and departure.
• Maintain frequent contact with (regular) guests.
• Advise our guests where to go to and discover the hidden gems of Amsterdam.
• Use your passion for discovery to add creativity and originality to the way you deliver unique and personalized experiences to guests and associates alike.
• Are responsible for delivering this information to guests, but also for educating other ambassadors so they can deliver this information to our discoverer guests as well

What are we looking for?

Renaissance guests are not looking for the typical tourist attractions; they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale – someone who takes pride in their expertise, their community relationships, and their up-to-date knowledge of trends in food, wine, art, culture and events.

To be eligible for this position you…

• Have excellent communication skills in English. Any other language is a plus!
• Preferably have experience working in a hotel or other service environment.
• Able to work different shifts.

Here is what you can look forward to:

Located just moments from Amsterdam Central Station, the Renaissance Amsterdam Hotel is entering an exciting new chapter and we invite you to be part of it.

• An inspiring and professional environment that nurtures creativity and personal development.
• Travel allowance up to €200 to make your daily commute easier.
• Salary according to Horeca CLA salary scale III.
• Bonus for employee referral, more friends = more bonuses!
• 50% discount in hotel Beverage & Food outlets.
• Special Associate Rate discount available for stays in Marriott and Archer hotels worldwide.
• A uniform which will be dry-cleaned by the hotel.
• Personal coaching to support you in your day-to-day job and lots of development and training opportunities.
• Clear and exciting career paths within our expanding hotel, providing opportunities to advance and make your mark.
• A TakeCare program: a comprehensive Marriott wellness initiative designed to support the physical, mental and emotional well-being of our ambassadors.
• As part of our culture we celebrate recognition and organize many social activities, such as our Associates Appreciation Week, yearly Staff Party and Team outings.

We are proud to be recognised as Europe’s Leading Sustainable City Hotel 2025 , and we are committed to continuous improvement: environmentally, socially and culturally.

The Renaissance Amsterdam Hotel is an equal opportunity employer, and we welcome all applicants who want to grow with us.