Beauty Consultant Amsterdam

Parfums Christian Dior

Amsterdam

On-site

EUR 30,000 - 40,000

Full time

14 hours ago

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Job summary

Parfums Christian Dior in Amsterdam is seeking a Senior Beauty Consultant to enhance in-store and remote client experiences. You will lead personal shopping experiences, demonstrate beauty products, and deliver exceptional service while supporting counter operations and visual merchandising.

You will apply the Dior D.I.O.R. selling ceremony across the client journey, build loyalty, and help achieve monthly targets.

Qualifications

Fluent in Dutch and English
Strong sales and customer service skills
Knowledge of CRM and digital tools
Experience in retail, beauty, or customer service is a plus
Passion for luxury client experience desired

Responsibilities

Execute in-store and remote sales activations, acting as a personal shopper
Apply the Dior D.I.O.R. selling ceremony throughout the client journey
Initiate contact with clients, welcome them, and proactively engage (traffic stopping)
Identify and understand client needs to recommend tailored solutions
Demonstrate products and deliver services with excellence
Propose complementary products and develop cross-selling
Communicate passionately about the brand and product universe
Achieve sales targets and contribute to monthly KPIs
Build long-term relationships with clients in-store and remotely
Recruit new clients through authentic and personalized interactions
Capture and update client data in CRM systems
Execute clienteling actions using Dior tools (Dior Connect, iPOS)
Drive loyalty and repeat business
Ensure merchandising guidelines are applied at all times
Monitor stock levels and report shortages
Maintain cleanliness and visual excellence of the counter
Execute operational and administrative tasks
Build strong relationships with retail partners
Respect company policies, grooming standards, and procedures
Strong sales and customer service skills
Beauty and make-up expertise

Skills

Sales skills

Customer service

CRM basics

Digital tools

Beauty expertise

Make-up knowledge

Product storytelling

Dutch language

English knowledge

Flexible hours

Job description

POSITION

Do you wish to join the House of Dreams? In this House, you will continue to perpetuate the dream of our creator: that of a more beautiful and happier world. You will also consolidate our vision: to become the most desirable House in the world of beauty, an absolute reference of French luxury, a symbol of joy and hope.

This Vision Is Carried By Our Six Values That You Will Embody Daily As Designers Of Dreams - Values That Engage And Define Us

Design your dreams with Dior.

Your Impact

Job responsibilities

Day-to-Day Missions

Selling Dior (50%)

Execute in-store and remote sales activations, acting as a personal shopper
Apply the Dior D.I.O.R. selling ceremony throughout the entire client journey
Initiate contact with clients, welcome them, and proactively engage (traffic stopping)
Identify and understand client needs to recommend tailored solutions
Demonstrate products and deliver services with excellence
Propose complementary products and develop cross-selling
Communicate passionately about the brand and product universe
Achieve sales targets and contribute to monthly KPIs

Client Experience & Management (25%)

Build long-term relationships with clients in-store and remotely
Recruit new clients through authentic and personalized interactions
Capture and update client data in CRM systems
Execute clienteling actions using Dior tools (Dior Connect, iPOS)
Drive loyalty and repeat business

Counter Operations (25%)

Ensure merchandising guidelines are applied at all times
Monitor stock levels and report shortages
Maintain cleanliness and visual excellence of the counter
Execute operational and administrative tasks
Build strong relationships with retail partners
Respect company policies, grooming standards, and procedures

Profile

Previous experience in retail, beauty, or customer service is a plus
Passion for beauty, luxury, and client experience

Soft skills that align with our values:

Create Passionately

Creative & innovative
Initiative
Resourceful
Resilience

Lead With Audacity

Proactive and results-driven
Confident and persuasive
Critical thinking

Craft Together With Joy

Teamwork & collaboration
Emotional intelligence
Strong communication skills

Cultivate Triumphant Inclusivity

Empathy
Integrity
Open-mindedness

Excel For Ultimate Luxury

Attention to detail
High service standards
Strong work ethic

Commit & Act To Re-enchant The World

Adaptability
Problem-solving
Client-first mindset

Hard Skills

Strong sales and customer service skills
Basic CRM and digital tools knowledge
Beauty and make-up expertise
Product knowledge and storytelling
Fluent in Dutch, with good knowledge of English
Flexible working hours (including weekends)

Additional information

Inclusivity is not just a noble principle; it is the very heart of our excellence. In a world where our clients, talents, and ideas increasingly come from diverse backgrounds, our diversity is our strength. At Parfums Christian Dior, this means being a House where everyone feels respected, welcomed, and valued, regardless of their uniqueness. Because we know well: a House that reflects this diversity is a sustainable, vibrant House, rooted in both dreams and reality. Inclusivity cannot be decreed; it is practiced daily.

Skills development opportunities