The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all‑day‑dining experience, offering a culinary journey to Indonesia in the heart of Amsterdam East. The restaurant is part of the Hyatt Regency Amsterdam, a 211‑room hotel located on Sarphatistraat.
Role: Bartender
We are looking for a passionate bartender who brings a personal touch to the guest experience at the bar, loving wine, spirits, cocktails, and all aspects of bartending. The ideal candidate is a multi‑tasking, flexible, and customer‑centric professional who goes above and beyond to make guests feel at home.
Responsibilities
- Familiar with all food and beverage items on the outlet menu
- Deliver exceptional, friendly, courteous, and professional guest service at all times
- Take beverage orders from guests and upsell where possible
- Prepare and serve beverages according to established standards and service sequence
- Follow standard recipes and minimize waste to keep beverage cost in line with budget
- Be flexible and meet special guest requests for specific preparation methods and ingredients
- Order beverage ingredients based on par stocks and management requirements
- Use the outlet point‑of‑sales system, ensuring all sales are properly recorded and following correct procedures for ordering, voiding or correcting items
- Complete opening and closing duties as assigned
- Handle all guest and internal customer complaints and inquiries courteously and efficiently, following through to ensure resolution
- Treat all operating equipment and supplies carefully to minimize damage and reduce wastage
- Assist in inventory‑taking as required and resolve any discrepancies in beverage inventory
Benefits
- Great place to work in lovely Amsterdam East
- 12 free nights at Hyatt hotels worldwide each year
- Training opportunities, career planning, and discounts all over the world
- Social activities and a supportive workplace culture
- Opportunity for international working experience and future international transfer facilitation
Qualifications
- At least 2 years of F&B experience, preferably at a high‑end bar in a hotel
- Proficiency in cocktail preparation, wine service, and barista skills
- Passionate about working behind the bar and showcasing skills with personal flair
- Knowledge of HACCP
- Full‑time availability and flexibility to work a varying schedule
- Strong communication skills in English; Dutch is a plus
- Legally allowed to work in the Netherlands with an EU/EEA passport or valid work permit (no visa assistance offered)