Barista Ottolenghi

Mandarin Oriental Group; Amsterdam; On-site; EUR 24,000 - 29,000; Full time

Benefits offered by this job

Learning & Development

Career progression

MOstay

Wellbeing initiatives

Retirement plans

F&B discount card

Job summary

Mandarin Oriental Group in Amsterdam is seeking an experienced Barista to join the Ottolenghi outlet. You will deliver exceptional guest service, manage mise en place, maintain equipment and actively upsell to guests in a luxury setting.

The role requires English, work permission for The Netherlands, and accommodation in/near Amsterdam. We offer sector-standard pay, learning and development, and a strong benefits package.

Qualifications

• Experience as a barista in a professional environment with a strong focus on guest service.

Responsibilities

• Maintaining bar mise en place and setting up the station.
• Supporting service with food and beverages and guest advice.
• Upselling products and services to meet guest needs.

Skills

Experience as a barista

Guest service

Team player

Job description

Barista Ottolenghi

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Barista you will be responsible for the following duties:

• Ensuring proper mise en place at the bar and setting up the bar station, maintaining equipment, and conducting regular inspections with the technical and housekeeping teams
• Supporting the service team in serving food and beverages and providing expert guest advice
• Actively upselling products and services to meet guest needs through exceptional service
• Ensuring compliance with safety and hygiene standards and supporting other tasks as directed by the outlet manager
• Training and onboarding new employees, proactively creating WOW moments for guests, and handling guest complaints effectively

As Barista, we expect from you:

• Experience as a barista in a professional environment with a strong focus on guest service, ideally in a 5-star hotel;
• Legal permission to work in The Netherlands (permit or EU-passport);
• Speaks and understands English;
• Accommodation in or around Amsterdam;
• A strong sense of responsibility, flexible work ethic, and eye for detail.

Our commitment to you

• A salary in scale IV of the Dutch Horeca CAO;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones;
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally;
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers.

Discover your role within our luxury hotel:

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

We’re Fans. Are you?