Back-of-House Retail Pro: Ops & Service

RETAILORS; Rotterdam; On-site; EUR 17,000 - 22,000; Full time

Job summary

RETAILORS in Rotterdam seeks an enthusiastic retail associate to deliver premium customer service and support all store operations. You will assist customers in finding Nike products, handle transactions, stock shelves, and maintain appealing displays while contributing to a positive team environment.

The role emphasizes teamwork, brand passion, and flexible scheduling to meet store needs, including weekends and holidays.

Qualifications

• Clear communication with customers and colleagues.
• Ability to perform multiple tasks in a fast-paced retail environment.
• Strong teamwork and collaboration across store roles.
• Proven customer service experience in a retail setting preferred.
• Flexible with scheduling, including weekends and holidays.
• Enthusiasm for Nike products and brand culture.

Responsibilities

• Provide excellent customer service to connect customers with the right product and solution.
• Operate cash register and handle regular transactions accurately.
• Assist with store operations, stock, cleaning, and visual displays as needed.
• Support training of entry-level staff to ensure premium service and smooth operations.
• Contribute to loss prevention through proactive customer engagement.
• Build positive relationships with customers and teammates.

Skills

Communication

Multi-tasking

Teamwork

Customer service

Flexibility

Brand passion

Retail experience

Job description

RETAILORS in Rotterdam seeks an enthusiastic retail associate to deliver premium customer service and support all store operations. You will assist customers in finding Nike products, handle transactions, stock shelves, and maintain appealing displays while contributing to a positive team environment.

The role emphasizes teamwork, brand passion, and flexible scheduling to meet store needs, including weekends and holidays.