Associate Supervisor, Value-Added Services

Stryker Corporation; Heierhoeven; On-site; Confidential; Full time

Job summary

Stryker Corporation in the Netherlands seeks an Operations Lead for Value-Added Services to drive daily VAS operations, ensure staffing and training, coordinate workflows, and achieve performance targets across the warehouse.

You will monitor KPIs, uphold health and safety, comply with regulated standards, and coach teams while analyzing data for continuous improvement and collaborating with Quality, Planning, Engineering, and Customer Service to support growth.

Qualifications

• Minimum 4 years of warehousing or operations experience, or minimum 3 years in a team leadership role.
• Experience in a regulated environment (ISO 13485 or equivalent).
• Experience ensuring health & safety, regulatory, hazardous materials, and operational requirements.
• Experience with Warehouse Management Systems (WMS), preferably Oracle.
• Fluent English language skills, written and spoken.

Responsibilities

• Lead daily Value-Added Services operations with staffing, training, and workflow coordination.
• Monitor and improve KPIs: productivity, quality, inventory accuracy, compliance, on-time delivery.
• Maintain compliance with health and safety, regulatory, quality, and hazardous materials requirements; promote a safe workplace.
• Coach and develop team members through training and development planning.
• Analyze operational data and drive continuous improvement for efficiency, quality, and customer satisfaction.
• Coordinate audits, inspections, SOP reviews, and corrective actions for ongoing compliance.
• Collaborate with Quality, Planning, Engineering, Customer Service and other functions to support priorities and changes.

Skills

Team leadership

Operations management

Quality compliance

Health and safety compliance

English proficiency

Education

MBO or HBO in Logistics, Supply Chain, Operations Management, or related field

Tools

Oracle WMS

Job description

Work Flexibility: Onsite

About the Role: Join our Global Logistics team and play a key role in leading Value-Added Services (VAS) operations that support customers around the world. In this position, you will drive operational excellence, ensure compliance and safety standards are met, and lead continuous improvement initiatives that enhance quality, efficiency, and service delivery. This is an exciting opportunity to influence warehouse performance, develop teams, and contribute to a fast-paced, growing operation.

Stryker is one of the world’s leading medical technology companies, and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.

What You Will Do

Lead daily Value-Added Services operations, ensuring appropriate staffing, training, workflow coordination, and achievement of operational performance targets.

Monitor and improve key performance indicators including productivity, quality, inventory accuracy, compliance, and on-time delivery.

Maintain compliance with health and safety, regulatory, quality, and hazardous materials requirements while promoting a safe and inclusive workplace.

Coach and develop team members through training, performance support, and development planning to improve operational capability and engagement.

Analyse operational data and implement continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.

Coordinate audits, inspections, standard operating procedure reviews, and corrective action activities to ensure ongoing compliance.

Collaborate with Quality, Planning, Engineering, Customer Service, and other business functions to support operational priorities, new products, and process improvements.

Support resource planning, warehouse layout optimisation, equipment utilisation, and operational readiness for business growth and change initiatives.

What You Will Need

• Required Qualifications MBO or HBO in Logistics, Supply Chain, Operations Management, or a related field. Minimum 4 years of warehousing or operations experience, or a minimum 3 years of experience in a team leadership or people management role. Experience working within a regulated environment, such as ISO 13485 or a comparable quality management system. Experience ensuring compliance with health and safety, regulatory, hazardous materials, and operational requirements. Experience with Warehouse Management Systems (WMS), preferably Oracle. Fluent English language skills, both written and spoken.
• Preferred Qualifications Additional qualification or certification in Warehouse Management, Logistics, Lean, or Six Sigma. Experience within the medical device, healthcare, or similarly regulated industry. Dutch or German language proficiency.

Netherlands Pay Ranges

Netherlands Pay Ranges: Netherlands: €38.100 - €70.700 EUR Annual

Travel Percentage

Travel Percentage: 0%

Work Flexibility

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.
• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.
• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.
• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.