Assistant General Manager

Batavia Stad; Lelystad; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Brand discount

Career opportunities

Inclusive environment

Job summary

Ralph Lauren Outlet Lelystad is seeking an experienced Assistant General Manager to lead daily operations with energy and passion. You will coach teams, drive sales, and deliver a premium Ralph Lauren Experience, while maintaining a customer-first culture across the store.

This role requires strong leadership, coaching, and a track record of delivering profitability in a fast-paced fashion environment. In addition to inspiring and developing your team, you will manage brand storytelling,

Qualifications

• The candidate has strong leadership and coaching abilities.
• Proven track record in driving store profitability and KPI performance.
• Excellent communication in Dutch and English, both verbal and written.

Responsibilities

• Lead and motivate the store team to deliver the Ralph Lauren Experience.
• Drive sales and profitability through customer-centric service.
• Develop product knowledge and selling skills among staff.
• Oversee induction and onboarding of new team members.
• Utilize brand storytelling and client relations to strengthen loyalty.

Skills

Leadership

KPI management

Dutch

English

Team development

Job description

Position Overview

An exciting opportunity for an experienced, energetic, passionate and results driven Assistant General Manager. Can you inspire, lead, coach and develop the teams to deliver the Ralph Lauren Experience to an exceptional level within our Ralph Lauren Outlet store located in Batavia Stad Fashion Outlet in Lelystad? As Assistant General Manager you will maximize store performance and profitability by maintaining a customer first culture within the store. Are you looking for a challenging role which enables you to take the initiative and show your talent?

What we offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

Team Leadership & Engagement

• Create an inclusive working environment with a customer-centric mindset
• Inspire the team to deliver sales and profitability
• Unlocking talent that drives the team by developing your team product knowledges and selling skills
• Support the induction and welcome process of new team members

Business Client Development

• Maximize the potential of all product categories through Brand storytelling by delivering the brand image proposition to commercially enhance the journey
• Building and fostering strong, loyal relationships between clients and the brand
• Leveraging all clienteling tools and opportunities to drive loyalty

Operations

• Manage inventory flow to minimize shrink loss through operational excellence
• Managing floor recovery, size and price integrity
• Analysis data, utilise reports and make conclusions to optimise performance and/or take corrective action in collaboration with the General Manager
• Inspire the team to deliver sales and profitability
• Unlocking talent that drives the team by developing your team product knowledges and selling skills
• Support the induction and welcome process of new team members

Experience, Skills & Knowledge

• The successful candidate has previous experience in a fast-paced environment, preferably with an FMCG/Apparel company
• At least 5 years’ experience in a management role
• You have strong analytical skills and excellent communication skills, both verbal and written in Dutch and English
• You are accustomed to setting and managing store performance through KPI´s and a have a strong business acumen and skill set which enables the management and development of our employees
• You feel comfortable working under pressure and with deadlines

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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