Application Consultant

Ugam Solutions Pvt. Ltd.; Rotterdam, Den Haag; Hybrid; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

Well-being days

Social impact days

Learning & development

Office + remote balance

Competitive salary

Job summary

Merkle, a dentsu company, is seeking a talented Campaign Developer in Rotterdam to design, build, and optimize automated customer journeys across major CRM platforms. You will work with marketing teams, data specialists, and designers to deliver personalized experiences at scale.

The role emphasizes SQL/HTML/JavaScript, data integration, and thoughtful campaign orchestration, with a hybrid work model and strong development opportunities.

Qualifications

• Hands-on experience with CRM, marketing automation, or customer engagement platforms.
• Strong SQL, HTML, JavaScript and personalization scripting knowledge.
• Experience with Marketing Cloud, AEP, AJO, Braze or similar platforms.
• Understanding of customer journeys, segmentation and data integration.
• Excellent analytical and problem-solving mindset.
• Strong collaboration and communication skills.

Responsibilities

• Design, build, and implement automated customer journeys and CRM campaigns.
• Execute campaigns and optimize workflows, segmentation and personalization.
• Test, troubleshoot, and ensure campaign delivery quality.
• Collaborate with strategists, analysts, developers, and designers.
• Stay up-to-date with CRM and marketing automation best practices.

Skills

CRM platforms

SQL

HTML

JavaScript

Personalization languages

Campaign orchestration

Data integration

Analytical skills

Communication

Tools

Salesforce Marketing Cloud

Adobe Experience Platform

Adobe Journey Optimizer

Braze

Scripting languages

Job description

About The Job

We are seeking a talented and motivated Campaign Developer with strong experience in CRM and marketing automation technologies to join our dynamic team. In this role, you'll play a key part in helping clients create highly personalized, data-driven customer journeys and CRM campaigns. Collaborating with marketing teams, data specialists, and designers, you'll develop, implement, and optimize multi-channel campaigns across platforms such as Salesforce Marketing Cloud, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Braze, and other customer engagement technologies. You'll primarily work with CRM, customer data, and marketing automation platforms, using your technical expertise to build effective campaigns, automate customer journeys, and deliver personalized experiences at scale.

Technology

Rotterdam

Key Responsibilities

• Campaign Development: Design, build, and implement automated customer journeys and CRM campaigns across relevant marketing automation and customer engagement platforms that deliver impactful results.
• Execution & Optimization: Execute campaigns, monitor performance, and continuously optimize workflows, segmentation, personalization, and automation to maximize efficiency and effectiveness.
• Testing & Troubleshooting: Conduct comprehensive testing, manage quality control, troubleshoot technical and data-related issues, and refine processes to ensure seamless campaign delivery.
• Collaboration: Partner with cross-functional teams including strategists, analysts, developers, and designers to ensure campaigns meet client expectations and are delivered to the highest standards.
• Continuous Improvement: Stay up to date with CRM, marketing automation, and customer engagement technologies, including platform capabilities, releases, and best practices. Identify and implement new techniques and technologies to improve campaign automation and performance.

Requirements

• Proven experience as a Campaign Developer, CRM Developer, or Campaign Engineer with hands-on experience in CRM, marketing automation, or customer engagement platforms.
• Strong understanding of SQL, HTML, JavaScript, and relevant scripting or personalization languages to support campaign development, personalization, and automation workflows.
• Experience working with one or more marketing automation or customer engagement platforms such as Salesforce Marketing Cloud, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Braze, or similar technologies.
• Strong knowledge of CRM and marketing automation concepts, including segmentation, customer journeys, personalization, campaign orchestration, and data integration.
• Understanding of customer data and how it is used across CRM, CDP, and marketing automation environments.
• Excellent analytical skills with a problem-solving mindset to troubleshoot and optimize campaigns.
• Strong attention to detail with a focus on delivering high-quality campaign execution.
• Strong communication skills, with the ability to collaborate effectively with cross-functional teams and clearly present ideas and results.

What We Offer

• An international working environment with colleagues from around the world.
• A challenging position at a successful company in a growing market.
• Plenty of time for fun activities at work, including foosball, table tennis, themed meetings, parties, and more.
• 3 extra days off (yes, at Merkle we take your well-being very seriously) - in addition to 25 annual vacation days, there are 3 Well-being Days.
• 2 Social Impact Days - you can volunteer for a charity of your choice.
• Extensive learning and development opportunities, including a wide range of personal and online training.
• A hybrid work model, with 2-3 days in the office and the rest working from home.
• A competitive salary and excellent secondary benefits.

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, we've put people at the heart of digital business transformation. As the world's only integrated experience consultancy with deep roots in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms in digital transformation, commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees globally, Merkle operates across 30+ countries in the Americas, EMEA, and APAC regions. In Denmark, we have over 300 talented colleagues working from offices in Copenhagen and Aarhus. For more information, visit www.merkle.comopens in a new tab.

Inclusion And Diversity

At Merkle we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Contact

We look forward to receiving your application for any questions, please contact the TA in charge of this role: David Ryall, Senior Talent Acquisition Partner, EMEA, NE by email at: [e-mail] EMEA, NE.