Analyst Customs Compliance

Concorde; Amsterdam; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Concorde network B.V in Amsterdam seeks a Customs Specialist to ensure compliant and timely handling of customs processes and documents. The role emphasizes clearance operations, effective communication with brokers, and collaboration with EU teams across the distribution network.

You will support improvements, assist the Customs Manager with authorizations and AEO status, and handle imports from the Netherlands. Fluency in English and strong MS Office skills are essential.

Qualifications

• Formal education in business, economics, logistics, supply chain, information systems, or operations.
• English fluency written and spoken; Dutch language skills are a plus.
• Minimum 2–3 years’ experience in a customs business/department.

Responsibilities

• Support development of customs processes, procedures, and controls.
• Communicate with stakeholders to manage external brokers and compliance activities.
• Assist Customs Manager with management of customs authorizations and AEO status.
• Suggest improvements to enhance efficiency and control of processes.
• Collaborate with Europe Customs team members across functions.
• Assist projects defined by the Customs Manager in the Netherlands.
• Act as the first customs contact point for imports in the Netherlands.

Skills

Customs clearance operations

Analytical thinking

Communication skills

Planning and organizing

English fluency

Dutch language

Education

Bachelor's degree in business, economics, logistics, or related field

Tools

Microsoft Office

Job description

Purpose & Overall Relevance for the Organization:

Contribute to achieve agreed standard of operational quality on customs process. Ensure a compliant, timely and accurate management of Customs process and documents in the Netherlands.

Key Responsibilities:

• Support ongoing development of Customs process, procedures, internal controls, and analytics that will contribute to the ongoing trade compliance management to ensure legal requirements with Customs authorities are met.
• Use appropriate and effective communication methods to stakeholders to support management of external Brokers and customs compliance activities.
• Support the Customs Manager with management of customs authorizations and Authorized Economic Operator (AEO) status.
• Suggest potential improvements to enhance efficiency and control of processes.
• Engage in cross-functional collaboration and support with Europe Customs team members.
• Assist and support projects as defined by the Customs Manager in the Netherlands.
• Act as the first customs contact point for any customs topics related to imports in the Netherlands.

Key Relationships:

• Global Customs
• Market Customs teams
• External Customs Brokers
• European Distribution Center teams
• Europe Supply Chain Management team
• Global Logistics
• Carriers / 3PLs

• Customs Authorities

Knowledge, Skills, and Abilities:

• Practical knowledge of customs clearance operations and customs regulations
• Knowledge of supply chain operations is an advantage
• Proficient use of Microsoft office (Outlook, Word, Excel, and Access) essential
• Demonstrated business reasoning, analytical and critical thinking
• Ability to deal with urgent deadlines by properly planning and organizing customs related issues
• Good planning and organizational skills, and ability to work and deliver in dynamic environments while adhering to specified deadlines
• Excellent communication skills, both written and verbal
• Enthusiastic and reliable, positive, self-motivated

Requisite Education and Experience / Minimum Qualifications:

• A degree from an accredited college or university with emphasis on the areas of business, economics, logistics, supply chain, information system or operations
• Minimum of 2-3 years’ experience in a customs business/department
• Fluency in English, Written and Spoken and Dutch (good to have)