AI Business Translator Mortgages

Slashhash; Rotterdam; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Slashhash seeks an AI Business Translator to bridge mortgage operations and AI capabilities, shaping use cases and ensuring value delivery. You will translate complex challenges into structured AI requirements and orchestrate data mapping and AI workflows in collaboration with Product Owners and process experts.

You will lead end-to-end adoption, ensuring compliance and risk considerations are integrated while driving measurable business impact and continuous improvement in a dynamic financial

Qualifications

• Proven experience translating complex business needs into AI use cases.
• Strong data mapping and AI orchestration design capabilities.
• Knowledge of compliance and risk management in financial services.
• Dutch language proficiency required.

Responsibilities

• Lead identification and shaping of AI opportunities with Product Owners, business teams, and process experts.
• Translate business challenges into clear, structured AI use cases and success criteria.
• Translate business processes into detailed requirements for agentic solutions, including data mapping and orchestration design.
• Provide input for prioritisation based on value, feasibility, and strategic alignment.
• Design AI-enabled workflows, defining what AI handles versus human judgment and controls.
• Orchestrate end-user involvement, testing, implementation and adoption of AI-enabled workflows.
• Ensure solutions meet compliance and risk requirements in collaboration with second line of defence.
• Track and communicate business value (handling time, quality, throughput, customer impact).
• Drive continuous improvement and scalability of AI solutions.
• Act as sparring partner for Product Owners and delivery teams on AI in the Mortgages domain.

Skills

AI

LLMs

Agentic solutions

Data mapping

AI agent orchestration

Business analysis

Process improvement

Product management

Digital transformation

Consulting

Stakeholder alignment

Requirements definition

Compliance

Risk management

Dutch language

Tools

AI/ML initiatives

Banking experience

Mortgages experience

Job description

As an AI Business Translator, you are the key link between mortgage operations and AI capabilities within the Mortgages domain. You identify opportunities, shape use cases, and ensure that AI solutions truly deliver value in practice. You also continuously challenge whether AI is the right solution, or whether elimination, rationalisation, a policy change or digitisation can help customers better, faster, and more cost-effectively.

Technical (Must-have)

• AI
• LLMs
• Agentic solutions
• Data mapping
• AI agent orchestration
• Business analysis
• Process improvement
• Product management
• Digital transformation
• Consulting
• Stakeholder alignment
• Requirements definition
• Compliance
• Risk management
• Dutch language proficiency

Soft Skills

• Analytical thinking
• Business sensitivity
• Communication skills
• Customer service
• Business empathy
• Proactive
• Ownership-driven
• Comfortable with ambiguity
• Connecting people
• Simplifying complexity

Technical (Nice-to-have)

• AI/ML initiatives
• Banking experience
• Mortgages experience

Key Responsibilities

• Leading the identification and shaping of AI opportunities in collaboration with Product Owners, business teams, and process experts
• Translating complex business challenges into clear, structured AI use cases and success criteria
• Translating business processes into clear and detailed requirements for agentic solutions, including the required data mapping and AI agent orchestration design. These requirements provide the foundation for Data Scientists and AI Engineers to develop and implement the solution
• Provide input for prioritisation based on business value, feasibility, and strategic alignment
• Designing AI-enabled workflows, defining what AI handles versus human judgment, operational controls and setting clear acceptance criteria
• Orchestrating end-user involvement, testing, implementation and adoption of AI-enabled workflows
• Ensuring solutions meet compliance and risk requirements in collaboration with second line of defence
• Tracking and communicating business value, such as handling time, quality, throughput, customer impact and employee experience
• Driving continuous improvement after implementation and identifying opportunities to scale successful AI solutions
• Acting as a sparring partner for Product Owners, business leads and delivery teams on the practical application of AI in the Mortgages domain

AI, LLMs, Agentic solutions, Data mapping, AI agent orchestration, Business analysis, Process improvement, Product management, Digital transformation, Consulting, Stakeholder alignment, Requirements definition, Compliance, Risk management, Dutch language proficiency, 5 years of relevant experience