Agentforce Commerce Consultant

Accenture the Netherlands; Amsterdam; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

4x9 options

FlexDay

Parental leave

Job summary

Accenture Netherlands is seeking a Salesforce Commerce Consultant to help organizations create seamless, scalable digital commerce experiences using Salesforce Commerce Cloud. You will translate business needs into impactful e-commerce solutions, working at the intersection of business, technology, and customer experience.

You’ll collaborate with business stakeholders, developers, and architects to design, implement, and optimize Agentforce Commerce solutions, leveraging knowledge of multi-site

Qualifications

• Bachelor’s or master’s degree required.
• 3–5 years of experience in Salesforce consulting or digital commerce implementations.
• Hands-on experience with Agentforce Commerce (B2B).
• Able to translate business requirements into functional and technical solutions.
• Strong understanding of e-commerce concepts: merchandising, promotions, checkout, integrations.
• Experience with multi-site (store) setups within Salesforce Commerce Cloud; localization.
• Familiarity with Salesforce platform capabilities (Sales Cloud, Service Cloud, or Experience Cloud).
• Experience working in Agile delivery environments.
• Fluent in Dutch and/or English, both spoken and written.
• Strong analytical and communication skills with a focus on delivering business value.

Responsibilities

• Translate business requirements into scalable Agentforce Commerce solutions.
• Contribute to solution design aligning customer journeys with business goals and technical feasibility.
• Participate in configuration, integrations, and testing during delivery.
• Design and optimize digital customer journeys across channels and checkouts.
• Work with Agile/Scrum/SAFe/DevOps delivery methodologies.
• Build expertise across Agentforce Commerce capabilities and Salesforce products.

Skills

Analytical skills

Communication skills

Dutch/English fluency

Education

Bachelor’s or Master’s degree

Tools

Agentforce Commerce (B2B)

Salesforce Commerce Cloud

Experience Builder

Job description

Reimagine solutions. Deliver impact.

Are you ready to help organizations create seamless and scalable digital commerce experiences using Salesforce? At Accenture, we are looking for a Salesforce Commerce Consultant who combines strong functional consulting skills with hands-on experience in Salesforce Commerce Cloud.

Reimagine solutions. Deliver impact.

Are you ready to help organizations create seamless and scalable digital commerce experiences using Salesforce? At Accenture, we are looking for a Salesforce Commerce Consultant who combines strong functional consulting skills with hands-on experience in Salesforce Commerce Cloud.

You understand how to translate business needs into impactful e-commerce solutions and enjoy working at the intersection of business, technology, and customer experience.

How We Innovate At Accenture

We believe that innovation is most powerful when it's human-centered and outcome-driven. Our Salesforce Business Group brings together tech expertise, industry know-how, and a collaborative spirit. From day one, you’ll work with diverse teams on meaningful projects, helping clients solve their biggest business challenges. You’ll be supported to grow, through knowledge sharing, mentorship, and flexible career paths, in a group that values learning and celebrates success.

What You’ll Do

• People & Collaboration: You are a team player who collaborates closely with business stakeholders, developers, and architects. You actively learn from others, share knowledge, and contribute to a positive and high-performing team environment.
• Commerce Solution Design: You translate business requirements into scalable Agentforce Commerce solutions. You contribute to solution design, ensuring alignment between customer journeys, business goals, and technical feasibility.
• Delivery & Implementation: You play an active role in the implementation of Agentforce Commerce solutions, including configuration, integrations, and testing. You ensure high-quality delivery across all project phases.
• Customer Experience & Optimization: You help design and optimize digital customer journeys across channels. You understand key e-commerce concepts such as product catalogs, pricing, promotions, checkout flows, and order management.
• Methodologies: You are familiar with delivery methodologies such as Agile, Scrum, SAFe, and DevOps.
• Salesforce Expertise: You build your expertise across Agentforce Commerce capabilities and digital commerce solutions. You actively develop your skills through learning and experience, while staying up to date with new products and technologies.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces.

About The Salesforce Business Group

You will be part of the Salesforce Business Group within Accenture Technology. Our group consists of highly motivated colleagues with diverse backgrounds. From consultants to developers, managers to architects, we form diverse client teams to create value and deliver on projects. Our group is open for you to shape your own career and our colleagues are willing to help you at each stage. There is a strong focus on learning, and we regularly organize knowledge sharing sessions to inspire our group. With various clients and roles available, there is bound to be an interesting role for you. We work according to our strengths and by doing so, create a trusting work environment in which the team can rely on each other to improve overall performance. We are also a group that is known for celebrating our successes. With all the hard work done, the Salesforce Business Group can be found at office drinks, team-building events, playing sports after work, and other fun gatherings. We strive to make our group a great place to work and stay connected, whether remote or onsite.

What We’re Looking For

• Bachelor’s or master’s degree.
• 3 – 5 years of experience in Salesforce consulting or digital commerce implementations.
• Hands-on experience with Agentforce Commerce (B2B).
• Experience translating business requirements into functional and technical solutions.
• Strong understanding of e-commerce concepts such as merchandising, promotions, checkout, and integrations, and the ability to configure these within Salesforce Commerce Cloud & Experience Builder.
• Experience with multi-site (store) setups within Salesforce Commerce Cloud, including site-specific configurations and localization.
• Familiarity with Salesforce platform capabilities (Sales Cloud, Service Cloud, or Experience Cloud).
• Experience working in Agile delivery environments.
• Fluent in Dutch and/or English, both spoken and written is mandatory.
• Strong analytical and communication skills with a focus on delivering business value.

Bonus points if you have

• Customer oriented and great at building client relationship.
• Proven ability to build, manage and foster a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent communication (written and oral), presentation skills, interpersonal skills, and management skills.

What We Offer

• Impactful work: Collaborate on transformative Salesforce projects across industries that shape business and society.
• Career growth: Access to extensive training, mentorship, Salesforce certifications, and international opportunities.
• Flexibility: Hybrid work model, flexible hours (including 4x9 options), and generous leave programs (FlexMoment, FlexDay, parental leave, partner leave, etc.).
• Mobility benefits: Choose between electric bike, car lease, or a public transport budget.
• Well-being perks: Wellness programs, pension plan, Accenture shares, annual bonus, and more.
• Community & culture: Join a vibrant group known for Friday drinks, sports events, parties, and a strong sense of connection — whether remote or in-office.

These promises are reflected through our excellent employee benefits, including:

• Flexible working hours (4x9) & work location, FlexMoment leave of absence program (50% paid leave of absence for 3 months) and FlexDay; a flexible day you can take off to celebrate what matters to you – from Eid al-Fitr to a birthday.
• Paid leave: Parental leave, Partner leave for all non-birthing parents, Bereavement leave, and Gender affirmation leave.
• Flexible mobility benefits: electric bicycle, car lease, or a mobility budget for public transport.
• Pension scheme, Accenture shares, annual bonus, collective health insurance scheme.
• Social activities like Friday Drinks, sports events and parties.

Your future starts here

Excited to help clients thrive with Salesforce? Join the Accenture Salesforce Business Group and become part of a team that’s shaping the future of enterprise transformation.