Account Manager Civil Aviation

Robin Radar; Den Haag; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Commuting allowance

Pension plan

30 days holiday leave (plus 3 more)

Training and certifications

Equipment provision

International teammate collaboration

Job summary

Robin Radar is seeking an Account Manager to manage and expand a portfolio of key customers in civil airports worldwide, focusing on bird-strike prevention and wildlife radar applications. You will coordinate with Sales, Tech Sales, Service, Support and Marketing to turn complex needs into proposals and close strategic contracts.

You will build structured account plans, drive growth, negotiate terms, and travel up to 40% to engage stakeholders at events and sites worldwide.

Qualifications

• BA or MSc in Business Administration, Marketing, Finance, or a related field.
• 8–10 years in account management in international environments.
• Deep understanding of civil aviation sector and radar/aviation infrastructure is desirable.
• Fluency in English for business; Dutch language skills are a plus.

Responsibilities

• Manage and expand a portfolio of global customers.
• Advise clients on radar applications, negotiate terms, and close contracts.
• Drive pipeline growth through virtual and in-person meetings.
• Forecast sales, track performance metrics, and deliver reports.

Skills

Account management

Relationship building

Negotiation

English language proficiency

Cross-cultural communication

Analytical mindset

Travel readiness

Independent worker

Education

BA or MSc in Business Administration/Marketing/Finance or related field

Job description

Drive sales growth and protect critical sites – translate account needs into high-impact radar solutions .

As our Account Manager, you manage and expand our portfolio of key customers in civil airports, for the implementation of bird-strike prevention and wildlife management radar technology. You work side-by-side with Sales, Tech Sales, Service and Support, and Marketing – turning complex customer requirements into realistic proposals and closing strategic contracts. Reporting to the Sales Team Manager – Avian (Wind, Environmental, and Civil Aviation), you are the main point of contact for world-wide accounts and play a direct role in protecting airspace and infrastructure.

What you'll do

Account management and relationship building: Serve as the main point of contact for assigned global customers. Build long-lasting relationships, establish structured account plans, and ensure successful delivery on every order.

Sales generation and contract negotiation: Target new prospects while growing our existing customer base. Advise clients on complex radar applications, negotiate terms, and close new and renewal contracts to exceed annual sales targets.

Pipeline growth and global outreach: Drive sales opportunities through virtual and in-person meetings with key stakeholders. Represent Robin Radar Systems at international trade shows, conferences, and marketing events to expand our lead pipeline.

Commercial forecasting and performance tracking: Monitor periodic key metrics, including sales results, customer profitability, and annual forecasts. Deliver accurate reporting to ensure long-term business alignment and steady growth.

Cross-functional collaboration: Consult internally with Project Management, Bid Ops, Tech Sales, and Quality. Follow up on enquiries promptly to ensure customer needs are met and operational issues are resolved swiftly.

What you bring

• BA or MSc in Business Administration, Marketing, Finance, or a related field

• Minimum 8-10 years in account management, within an international or multi-cultural environment

• Deep understanding of the civil aviation sector

• Prior experience with radar technology or aviation infrastructure is highly desirable

• Fluency in written and spoken English for business (contract negotiations, proposal writing). Dutch language skills are a plus / preferred.

• Analytical, proactive mindset with a sharp attention to detail and strong negotiation skills

• Clear communicator across diverse cultures and technical backgrounds

• Proven team player who also thrives when working independently

• Willing to travel globally up to 40% for business meetings and industry events

N.B. Don't worry if you don't tick every box. Our mission is a journey, and there's plenty to learn along the way. If most of this fits, we'd love to hear from you.

A Certificate of Conduct (VOG) and a background check are part of our screening process. We appreciate your understanding.

What we offer

• Working for a Great Place to Work® certified company;

• Comprehensive pension plan;

• Commuting allowance;

• 30 days of paid holiday leave (with the possibility to buy 3 additional days);

• Opportunities to develop your skills even further through training and certifications;

• High quality laptop/desktop, monitor, headphones, and any other equipment necessary for your role;

• An international team of 30+ nationalities, full of high performance colleagues you can exchange experiences with and learn from. As well as having a lot of fun in our social events and Friday drinks!

• Robin Radar is a technology leader in tracking and classifying small objects. Our radars and software help prevent bird strikes in aviation, reduce the impact of wind farms on wildlife, and protect critical infrastructure from drone threats. Our work shows up at airports, wind farms, military sites and nature reserves around the world.

• We're one of the top 10 fastest-growing companies in the Netherlands, with a crew of bright minds across 30+ nationalities. Growth doesn't mean we lose the plot – eyes on the skies, feet on the ground. Our values keep us grounded: WE TRUST. WE OWN IT. WE AIM HIGH.

Want to work on next-level radar tech, solve real problems, and never have to pretend your job has meaning?

You'll fit right in – we're saving you a seat.