Account Manager

Codekeeper; Den Haag; Hybrid; EUR 42,000 - 65,000; Full time

Job summary

Codekeeper is seeking an Account Manager to drive inbound sales growth and build strong relationships with customers for its SaaS Source Code Escrow platform. You will identify leads through inbound channels, conduct online demos, and craft offers to close deals while ensuring excellent customer service.

The role emphasizes A/B testing, upselling, and collaborating with a dynamic team in a remote-first company with a central office in The Hague.

Qualifications

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets.
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries

Responsibilities

• Advising customers on potential solutions and building strong relationships through excellent customer service
• Preparing email sequences and promptly responding to customer emails in a professional manner
• Identifying and contacting new leads through inbound channels, following up via email or phone
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits

Skills

Sales experience

English communication

Problem-solving

Tech platforms

Time management

Team player

Online demos

Industry diversity

Job description

Account Manager

Are you a driven sales professional with a strong understanding of modern web SaaS? Do you thrive on building relationships, uncovering opportunities, and turning conversations into meaningful partnerships? If you enjoy working in a fast-paced environment where your work has real impact, this could be the perfect opportunity for you.

Codekeeper is currently accepting applications over the next two months and will appoint the right candidate as soon as we find the ideal fit.

About the Position

As an Account Manager, you'll drive inbound sales growth and identify new leads primarily through an inbound client approach. In this dynamic, ever-changing environment, your focus will be on showcasing the benefits of our SaaS Source Code Escrow platform while providing excellent customer service.

What You’ll Be Doing

• Advising customers on potential solutions and building strong relationships through excellent customer service
• Preparing email sequences and promptly responding to customer emails in a professional manner
• Identifying and contacting new leads through inbound channels, following up via email or phone
• A/B testing different approaches to optimize results and improve conversion rates
• Conducting online platform demos to showcase our products' benefits and features
• Creating and negotiating offers to close deals with potential customers
• Upselling to active customers by identifying additional value and benefits

More About Codekeeper

Codekeeper was founded by tech industry professionals to revolutionize software escrow for the cloud era. We offer state-of-the-art disaster recovery solutions that mitigate third-party risks in business operations. As a remote-first company with a central office in The Hague, we prioritize a healthy, resilient organization to support the development of our robust app.

What Can You Expect from Us?

• Enthusiastic and fun colleagues
• Startup mentality and opportunities
• Regular team activities and collaborations
• A mindful onboarding process with ramp-up and learning time
• A team that listens and values open communication
• Direct feedback and the opportunity to make a real impact

About You

• You're ready to tackle challenges and have a passion for getting things done.
• Comfortable working US hours.

Skills & Experience

• 1–2 years of experience in a sales role, with a proven track record of meeting and exceeding targets
• Excellent English communication skills, both written and verbal, with the ability to build rapport and establish trust with customers
• Problem-solving skills: Strong ability to identify and address customer pain points and provide effective solutions
• Comfortable using a variety of technology platforms and tools
• Time management skills: Ability to manage workload effectively and prioritize to meet targets and deadlines
• Positive attitude: Ability to work well as part of a team, adapt to changes, and perform under pressure
• Enjoy giving online demos
• Experience working with diverse companies and industries