Account Executive - Services, Service Provider North

Cisco; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Cisco is seeking an Account Executive – Services to drive digital transformation for strategic customers in the BENELUX region and beyond. You will bridge Cisco’s technology portfolio with customer business outcomes, becoming a trusted advisor across large, multi-stakeholder engagements and complex service deployments.

The role requires 5+ years in SP sales and 7+ years in related sales or BD roles, with fluency in English and willingness to travel up to 50% of the time.

Qualifications

• 5+ years in the Service Provider market, with deep understanding of SP dynamics.
• 7+ years in Sales or Business Development, managing complex, multi-faceted deals in Professional Services.
• Bachelor’s degree in an IT-related field or 7+ years in IT project delivery/engineering/operations.

Responsibilities

• Architect high-value Professional Services proposals addressing business requirements and revenue growth.
• Manage full sales lifecycle from pain-point identification to forecasting and closing deals.
• Drive iACV and transition to recurring revenue models.
• Lead complex commercial and contractual negotiations to secure new deals.
• Coordinate with CX, Customer Success, and Portfolio teams to ensure seamless service delivery.

Skills

Strategic sales

Account management

Negotiation

presentation skills

English fluency

Education

Bachelor's degree in IT-related field

Tools

Cisco SP solutions portfolio

Job description

Meet the Team

The EMEAR Service Provider team for NORTH is a high-performing, dynamic group of accounts dedicated to driving digital transformation for Cisco’s most strategic accounts.

This AE Services role is expected to cover accounts in the BENELUX (Belgium, Netherlands, Luxembourg) region, Switzerland, NORDICS and Germany. The final territory coverage is to be confirmed during onboarding.

The AE Services functions as a trusted advisor, bridging the gap between cutting-edge technology and real-world business outcomes to power the future of connectivity. Our team is a diverse, collaborative, and fast-paced in an environment where innovation is encouraged and every member plays a critical role in our collective success. Working here means being at the forefront of the industry, tackling complex challenges, and delivering solutions that directly impact the success of a premier global customer.

The purpose of the Account Executive – Services (Services Seller) at Cisco is to act as a strategic partner and advisor to account teams and customers who bridges the gap between Cisco’s technology portfolio and the customer’s business outcomes. Provides experience and expertise in the deployment and support of Cisco technology solutions in a safe and secure manner.

The purpose of the team is to maximise the value of the Cisco portfolio for the customer while securing sustainable, long-term revenue growth for the Cisco. You are the frontline leader who turn "Digital Transformation" from a concept into a measurable reality for our most strategic accounts.

Your Impact

• Architect high-value Professional Services proposals that directly address Customer’s business requirements and drive measurable revenue growth.
• Manage the full sales lifecycle, from identifying customer pain points and building meaningful relationships with key stakeholders to forecasting and closing strategic deals.
• Drive incremental Annual Contract Value (iACV) and support the transition to recurring revenue models to enhance the overall customer experience and long-term value.
• Lead complex commercial and contractual negotiations to secure new deals and expand Cisco’s footprint within the account.
• Develop and execute comprehensive sales strategies by collaborating with internal CX, Customer Success, and Portfolio teams to ensure seamless service delivery.

Minimum Qualifications

• 5+ years of experience in the Service Provider (SP) market, demonstrating a deep understanding of industry dynamics and customer needs.
• 7+ years of proven success in Sales or Business Development roles, specifically managing complex, multi-faceted deals in the Professional Services area.
• Bachelor’s degree in an IT-related field, or 7+ years of equivalent experience in IT project delivery, IT engineering or operations, network engineering or operations, IT Software development, testing and deployment.
• Demonstrated ability to negotiate complex agreements spanning hardware, software, and services.
• Passion, drive, hunger to develop new services business and win for Cisco.
• Fluency in English.

Preferred Qualifications

• Strong knowledge of ITIL, PDI (Plan, Design, Implement), DevSecOps and program management methodologies.
• Proven experience in navigating large, matrixed organizations to secure internal approvals and align cross-functional resources.
• Exceptional communication and presentation skills, with the ability to articulate technical value to C-suite and executive-level stakeholders.
• Technical proficiency in Cisco’s SP solutions portfolio, with a strong emphasis on Automation, Cloud, IP Transport, and Security.
• Familiar with MEDPICC and Value Selling methodologies.
• Ability to travel approximately 50% of the time to engage with customer sites and internal teams. Be close to major city or airport.
• Cisco professional level certifications like CCNA, or CCNP.
• Other languages like Dutch, Swedish, Norwegian, German, or any other relevant language in the NORTHERN EU zone.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.