Academy Training Operations Specialist

Sopra Steria; Zuid-Holland; On-site; EUR 60,000 - 110,000; Full time

Job summary

HE Space, in partnership with ESA and Sopra Steria, is seeking a senior education programme specialist to support the PM&C Academy across Europe, based in Noordwijk, Netherlands. You will design and compare operating models, coordinate learning activities, manage enrolments, and liaise with ESA stakeholders to ensure timely delivery of hybrid and on-site trainings.

Fluency in English is mandatory, Master in Education, and minimum 4 years' experience.

Qualifications

• Masters in Education or a relevant discipline is required.
• Minimum 4 years of relevant experience in education or training.
• Expertise in adult learning methodologies and instructional design.
• Experience in designing and implementing academy frameworks and learning programmes.
• Excellent communication skills and fluent English; additional European language is a plus.

Responsibilities

• Support ESA in selecting the operating model for the PM&C Academy.
• Help implement Awareness, Foundation and Advanced learning levels considering logistics.
• Analyse Academy objectives, governance, and learning architecture.
• Assess existing ESA initiatives and supporting infrastructure.
• Develop 2-3 alternate operating models for Academy delivery.
• Define training scheduling, delivery, roles, and formats for each model.
• Identify risks, advantages and opportunities for each option.
• Estimate effort and workforce impacts for each model.
• Develop evaluation criteria for options and support ESA's selection.
• Plan deployment waves and training schedules across activities.
• Manage participant registration and communications.
• Coordinate launch activities and logistics for training sessions.
• Interface with ESA stakeholders to ensure readiness.
• Collect attendance data and participation metrics.
• Support monitoring and evaluation of deployment.

Skills

Communication skills

English fluency

Other European language knowledge

Education

Master's in Education or relevant discipline

Minimum 4 years of relevant experience

Experience in project management

Job description

HE Space, in partnership with ESA and Sopra Steria, is seeking a senior education programme specialist to support the PM&C Academy across Europe, based in Noordwijk, Netherlands. You will design and compare operating models, coordinate learning activities, manage enrolments, and liaise with ESA stakeholders to ensure timely delivery of hybrid and on-site trainings.

Fluency in English is mandatory, Master in Education, and minimum 4 years' experience.