2nd Line Support Engineer

Octiva Group; Netherlands; On-site; EUR 42,000 - 63,000; Full time

Job summary

Octiva Group in Breda, the Netherlands, is seeking a dedicated 2nd Line Support Engineer to support our autonomous platform and strawberry picking robot. You will execute tests, implement robots at customers worldwide, and train operators and maintenance crews, while performing preventive maintenance and providing second-line support globally.

The role requires clear communication, teamwork, and a pragmatic approach to deadlines and budgets. Dutch and English fluency is essential.

Qualifications

• MBO level education or equivalent.
• High standards and pragmatism to respect deadlines and budget.
• Strong communication skills and being a true team-player.
• Fluent in Dutch and English.

Responsibilities

• Execute tests and validations of prototypes and products such as our autonomous platform and our strawberry picking robot.
• Implement newly delivered robots at our customers worldwide.
• Train customers' operators and maintenance crew.
• Execute preventive maintenance.
• Provide second line support to customers worldwide.

Skills

Communication skills

Team player

Self-taught technical knowledge

Dutch language

English language

Education

MBO level education

Job description

Octiva creates robotic labor automation solutions for the Controlled Environment Agriculture market in close collaboration and at the service of innovative growers. Octiva was created in 2021 from a merger from Priva’s robotic solutions and Octinion’s agricultural robotics. Priva is one of the global leaders in horticulture process control, Octinion is known for building ground-breaking agricultural robotics. With teams in Breda (The Netherlands) and Leuven (Belgium), Octiva has about 40 employees.

For our office in Breda (The Netherlands) we are looking for a dedicated 2nd Line Support Engineer , in this role you will be responsible for:

• The execution of tests and validations of prototypes and products such as our autonomous platform and our strawberry picking robot.

• The implementation of the newly delivered robots at our customers worldwide.

• Training of customers operators and maintenance crew.

• Executing preventive maintenance.

• Providing second line support to customers worldwide

Your profile

• You have at least an MBO level education or equivalent. Any self-taught technical knowledge is considered as a strong advantage

• You have high standards and strive for perfection yet being pragmatic in order to respect deadlines and budget.

• You have great communication skills and are a true team-player.

• You are fluent in both Dutch and English.

Our offer

At Octiva you’ll become part of an innovative, challenging work environment with an entrepreneurial atmosphere. Our organization culture is Teal, meaning that we focus very strongly on self-management, wholeness and evolutionary purpose – therefore it is important that you align with our purpose: being an innovator, collaborating with organizations world-wide to create disruptive solutions that help to use earth’s resources in a sustainable way. Since we are a young company the opportunities are ample. We will give you the training you require to further develop your expertise and knowledge.