Customer Service à Malaisie

-To provide expert advice to superiors for a sub-area within FSC and related key activities; to ensure compliance with external and internal accounting reporting requirements in a timely and accurate manner.

Major accountabilities:

• Work with direct managers to support financial activities, decision making and general projects.
• Provide timely, proactive support on the general ledger.
• Maintain accurate and timely reporting information in the general ledger including Financial Consolidation and Reporting System (FCRS) and Novartis Product Margin Reporting (NPMR).
• Prepare analysis or reporting with particular emphasis on accuracy, compliance and timeliness of data provided (i.e.: reports on profit and loss activity).
• Provide all data needed for internal (FCRS and NPMR) and external reporting (including statutory accounts, national statistics and tax information) in a timely and accurate manner.
• Provides ‘first line support’ on SAP issues including fixed assets, inventory and general ledger.
• Contribute to key projects at country or BU level.
• Internal customer satisfaction with quality, appropriateness, and timeliness of financial analyses provided -Customer satisfaction of service delivery and process specific KPIs in accordance with agreed SLAs.

Qualifications:

• University level degree in Finance/Accounting or any related field.
• Fluent in English both written and spoken, excellent communication skills. Other languages are a plus.
• At least 6 years of relevant experience, with good functional exposure to finance processes (R2R, Financial Compliance and Control, Management Reporting, Technical Accounting). Previous experience within financial shared service centers is desirable.
• Conceptual thinking and ability to align specific functional requirements with the overall finance strategy.
• Demonstrated ability to work effectively in a multi-national organization.
• Previous experience working in projects to drive performance improvements with good track of stakeholder management skills.

Why Novartis:

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Functional Area: Audit & Finance

Job Type: Full time

Employment Type: Regular

Shift Work: No