Workshop Leader: Drive Tech Teams & Efficient Repairs

AB Volvo; Ipoh; On-site; MYR 90,000 - 130,000; Full time

Job summary

Volvo Trucks in Malaysia's Ipoh region seeks a senior workshop supervisor to lead the service team for workshop and truck operations. You will plan workload, allocate work orders, and coach technicians to ensure quality and on-time delivery.

With at least 7 years in commercial vehicle workshop management and strong leadership and communication skills, you will align with Volvo standards, maintain health and safety, and drive continuous improvements.

Qualifications

• Malaysian Skills Certificate or Diploma in Automotive Engineering or related field.
• Formal training in leadership, communication and people skills
• Competencies required, taken from the Volvo Leadership competencies (see competenciesbelow)

Responsibilities

• Manage Workshop workload planning using workshop planner software.
• Monitor and manage respective campaigns, ensuring all campaigns are completed onschedule
• Selection of & allocation of work/repair orders to Technician staff, including logging time on/offjob on line.
• Assisting and guiding production staff either physically or technically where necessary or appropriate
• Assisting and advising Technicians on trouble shooting & repair estimation
• Ensuring Technician staff know what work they are to carry out, the scope of each job & the target time for the job
• Developing, and re-appraisal of live repair orders, allocating Volvo Standard Time & StraightTime as each job progresses
• Liaisons with Parts Department to ensure sufficient stocks of the correct parts are available and supplied on time to the production area and to the relevant workstation.
• As and when necessary Test driving and assessment & reporting on finish production quality and completion of relevant Quality check document.
• Ensuring that all relevant Warranty Claim or Contract Claim displaced is correctly labelled and placed within the Warranty Material holding area.
• Making recommendations with regard to overtime working.
• Actively developing team play between Technicians, Foreman & Service Advisors.
• Establishing & continuously reviewing productive staff’s knowledge skill attitudes and training needs from production statistics.
• Making sure Workshop Facilities are kept clean and tidy and that equipment is in good condition reflecting the Volvo Dealer Standards and the Distributors own image of an efficient and Modern Retail Dealer.
• Controlling, co-ordination and motivating Team as well as implementing Company Policy including discipline where applicable.
• Leading by example you will ensure a high level of Health & safety performance within the area of responsibility.
• To review processes and workings practices and implement improvements where appropriate.
• To answer technical queries from both internal and external customers, referring them to other sources of information where appropriate.
• To participate in ISO 9001 & ISO 14001 implementation throughout the organization and full cooperation in HSE implementation.

Skills

Leadership

Communication

People management

Coaching

Teamwork

Flexibility

Education

Diploma in Automotive Engineering

Leadership training

Tools

Workshop planner software

Job description

Volvo Trucks in Malaysia's Ipoh region seeks a senior workshop supervisor to lead the service team for workshop and truck operations. You will plan workload, allocate work orders, and coach technicians to ensure quality and on-time delivery.

With at least 7 years in commercial vehicle workshop management and strong leadership and communication skills, you will align with Volvo standards, maintain health and safety, and drive continuous improvements.