Windows 365 Solution Architect - Digital Workspace

ITC Infotech; Subang Jaya; On-site; MYR 180,000 - 300,000; Full time

Job summary

ITC Infotech, a leading global technology services provider, seeks a Windows 365 Solution Architect to design, govern, and deliver secure, scalable Cloud PC and end-user computing solutions using Microsoft technologies. You will guide migrations, architect reference models, and collaborate with stakeholders, vendors, and leadership to achieve business objectives.

The role requires deep expertise in Windows 365 Cloud PC, Microsoft Intune, Azure, and enterprise security, with experience migrating

Qualifications

• Proven experience as a Solution Architect for EUC, VDI, or Digital Workspace platforms.
• Deep expertise in Windows 365 Cloud PC and Microsoft Intune.
• Strong background in Azure, networking, identity, and endpoint security.

Responsibilities

• Define reference architectures, solution blueprints, and design standards.
• Ensure solutions align with enterprise security, compliance, and governance requirements.
• Review and approve technical designs, implementation plans, and vendor proposals.
• Lead solution strategy for migration from Citrix / WVD / AVD to Windows 365.
• Define roadmap, target architecture, and transition states.
• Provide architecture input for cost optimization, licensing, and scalability.

Skills

Windows 365 Cloud PC

Microsoft Intune

Azure

Citrix

WVD

Azure Virtual Desktop

Job description

ITC Infotech a wholly owned ITC ltd company is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Retail, Travel and Hospitality, through a combination of traditional and newer business models, as a long‑term sustainable partner.

Your X-Factor

• Work ethic - You are a consummate professional
• Aptitude - You have an innate capacity to transition from project to project without skipping a beat.
• Communication - You have excellent written and verbal communication skills for coordination across projects and teams.
• Impact - You are a critical thinker with an emphasis on creativity and innovation.
• Passion - You have the drive to succeed paired with a continuous hunger to learn.
• Leadership - You are trusted, empathetic, accountable, and empower others around you.

The Windows 365 Solution Architect is responsible for designing, governing, and delivering secure, scalable, and cost‑effective Cloud PC and end‑user computing solutions using Microsoft technologies. This role provides architectural leadership across Windows 365, Azure, Microsoft Intune, and identity platforms, ensuring alignment with business objectives, security standards, and enterprise IT strategies.

The architect works closely with stakeholders, engineering teams, vendors, and leadership to define roadmaps, approve designs, and guide complex migrations and transformations, including transitions from legacy VDI platforms.

Key Responsibilities

• Define reference architectures, solution blueprints, and design standards
• Ensure solutions align with enterprise security, compliance, and governance requirements
• Review and approve technical designs, implementation plans, and vendor proposals
• Lead solution strategy for migration from Citrix / WVD / AVD to Windows 365
• Define roadmap, target architecture, and transition states
• Provide architecture input for cost optimization, licensing, and scalability

Security & Governance

• Architect identity and access using Entra ID (Azure AD), Conditional Access, and MFA
• Ensure endpoint security, compliance, and DLP integration
• Govern SLOs, SLAs, change management, and operational readiness
• Ensure adherence to internal IT policies and regulatory requirements
• Act as the primary technical authority for Windows 365 solutions
• Partner with PMs, infrastructure teams, security, and service operations
• Engage with vendors and Microsoft partners on solution design and execution
• Mentor engineers and administrators on architecture best practices

Documentation & Review

• Produce high‑level and low‑level design documents (HLD / LLD)
• Review runbooks, SOPs, and BAU operational models
• Support architecture reviews, audits, and executive briefings

Required Skills & Experience

• Proven experience as a Solution Architect for EUC, VDI, or Digital Workspace platforms
• Deep expertise in Windows 365 Cloud PC and Microsoft Intune
• Strong background in Azure, networking, identity, and endpoint security
• Experience designing enterprise‑scale solutions (thousands of users)
• Hands‑on experience with Citrix, WVD, or Azure Virtual Desktop
• Strong understanding of licensing, cost models, and optimization strategies

Preferred Qualifications

• Experience working in regulated or large enterprise environments
• Familiarity with ITIL, TOGAF, or enterprise architecture frameworks
• Strong stakeholder management and executive‑level communication
• Ability to translate business requirements into technical architecture
• Decisive, structured, and risk‑aware decision‑making
• Excellent documentation and presentation skills

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women