Wellbeing Coordinator

ResMed (Malaysia) Sdn Bhd; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

ResMed (Malaysia) Sdn Bhd is seeking a Wellbeing Coordinator to join its operations team in Johor Bahru, Malaysia. The role focuses on Recover at work, injury management, and wellbeing initiatives, providing expert guidance to the business and injured workers.

The candidate should hold a Nursing diploma/degree with APC and have at least 2 years in a regulated manufacturing environment; the role requires strong communication, stakeholder engagement, and autonomous work capability.

Qualifications

• Diploma or degree in Nursing registered with the Ministry of Health or APC from Nursing Board or Medical Assistant Board, Psychology, Occupational Therapy, Physiotherapy, Safety Science or related discipline.
• At least 2 years’ experience in highly regulated industries or manufacturing.
• Looking to grow as a health and safety professional.

Responsibilities

• Develop and implement the Recover at work Program.
• Educate the business and inform injured workers on Recover at work processes and insurance benefits.
• Handle incidents: manage SOCSO records and prepare monthly safety and health reports; process occupational injury and disease claims.
• Serve as primary contact for injured workers and stakeholders.
• Coordinate and monitor treatment and rehabilitation; develop Return-to-Work plans with medical professionals.
• Provide ongoing follow-up and structured support for employees on medical leaves; track progress and support recovery.
• Support strategies that facilitate injury and claim management across duty of care and workers’ compensation.
• Maintain confidential records in line with laws and guidelines.
• Assist Workplace Safety Committee meetings and promote health and wellbeing activities.
• Coordinate site ergonomics reviews and upkeep the Occupational Dictionary for the Malaysia Site.
• Oversee First Aid Room, items, and on-site First Aiders; assist in trainings for First Aiders.
• Support People team with local EAP; track Sleep 4a Health Life Program participants.
• Perform other duties and special projects as assigned.

Skills

Communication

Stakeholder consult

Negotiation

Time management

Problem solving

Workers comp knowledge

Legal knowledge

Autonomous work

Business acumen

Education

Nursing APC or related licence

Job description

The primary focus of the Health and Safety team is to facilitate, through consultation and partnering with business units, compliance with statutory obligations and the development and deployment of system which provide enhanced performance, accountability and capability in the effective management of health and safety risks in the workplace.

We are seeking applications from aspiring health and safety professional to join our operations team as Wellbeing Coordinator. This position will be based in Johor Bharu, Malaysia and will support the operation in Malaysia and will be reporting to Associate Manager, Health and Safety.

You will be the involved in providing operational support, advice and assistance to the business and injured workers with Duty of Care and to assist injured workers with returning to work in a safe and timely manner in accordance with our recover at work program. You will be involved in reviewing and advising on the pre-medical assessment/placement of new hires with the People’s team. This function supports across all departments and productions to achieve ResMed’s strategic objectives with a systematic and business partnering approach to develop, evaluate and improve the effectiveness of Health and Safety System.

The role supports a diverse portfolio which includes Health and Safety, Workers Compensation, Injury Management and Health & Wellbeing. The position is expected to support the transactional Workers Compensation and Injury Management requirements and to participate broadly within the People, Facility Management and Operations Teams.

Let’s talk about the Role

• Development and implementation of the Recover at work Program.
• Broadly educate the business and inform injured workers on the Recover at work processes and insurance (Workers Compensation and Salary Continuance) benefits.
• Incident Handling: Managing SOCSO records and preparing monthly safety and health reports and also Experience in processing occupational injury and disease claims which involving SOCSO.
• Primary focal point for all contact relating to the injured worker and other stakeholders.
• Coordinate, facilitate, and monitor progress in treatment and rehabilitation, including the development of Return-to-Work (RTW) plans through regular liaison with stakeholders and relevant party/medical practitioner.
• Provide ongoing follow-up and structured support for employees on repetitive medical or hospitalization leave, ensuring consistent engagement, progress tracking, and close collaboration with stakeholders to drive recovery and sustainable RTW outcomes.
• Coordinate and support the strategies and processes that facilitate effective injury and claim management across the duty of care and workers’ compensation.
• Maintain thorough and confidential records in line with laws and guidelines.
• Supporting in Workplace Safety Committee meeting
• Promote and organise health and wellbeing activities for the employees.
• Coordinate and implement initiatives that foster the health and wellbeing of employees.
• Review the site ergonomics working conditions.
• Develop and upkeep the Occupational Dictionary for the Malaysia Site
• Managing the First Aid Room, First Aid Items and on Site First Aiders
• Involved in training and organising trainings for First Aiders
• Provide support to the People’s team with regards to the Local EAP contact
• Tracking of employees involved in the Sleep 4a Health Life Program
• Perform other duties, responsibilities and special projects as assigned and as skills and experience permit.

Let’s talk about Position Specific Skills and Challenges

• Effective communication skills with the ability to communicate clearly, actively listen to others and respond with respect.
• Ability to consult with and influence stakeholders, collaborate with others and value their contribution.
• Effective negotiation and conflict resolution skills, gain consensus and commitment from others and resolve issues and conflicts.
• Organised and skilled in time management
• Ability to think and solve problems including the ability to consider, analyse and develop solutions to barriers to recovery at work.
• Knowledge of workers compensation legislation and the roles and responsibilities of stakeholders in the system
• An understanding of the legal obligation of employers
• Ability to work autonomously and coordinate activities remotely.
• Business acumen to effectively balances short- and long-range priorities and decisions.

Let’s talk about You

• Diploma or degree in Nursing registered with the Ministry of Health or should have a valid annual practicing certificate (APC) from the respective body such as Nursing Board or Medical Assistant Board, Psychology, Occupational Therapy, Physiotherapy, Safety Science or related discipline
• Along with at least 2 years’ experience working in highly regulated industries or manufacturing plant
• Looking to grow as a health and safety professional

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, we commit to respond to every applicant.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Pharmaceuticals, Biotechnology & Medical Devices 51-100 employees

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

ResMed is a global leader in the design, manufacture and distribution of innovative products for the diagnosis, treatment and management of sleep disordered breathing and respiratory disorders. The company has experienced sustained and significant growth since inception and now employs approximately 2500 people world-wide. The global business environment is becoming increasingly competitive, which is resulting in a greater emphasis on innovation and a cost effective approach to achieving market leadership through technological advances.

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