Wealth Management Operations Leader: Process & Automation

UOB KAY HIAN (M) SDN. BHD.; Kuala Lumpur; On-site; MYR 120,000 - 150,000; Full time

Job summary

UOB Kay Hian Securities (M) Sdn Bhd seeks a seasoned leader to head the Wealth Management Operations team in Malaysia. You will steer investment operations across UTF, bonds, and structured products, ensuring accurate settlement, timely execution, and strong governance.

You will serve as a primary escalation point for complex issues and drive process improvements with a focus on automation, controls, and regulatory compliance.

Qualifications

• Bachelor's degree in finance, business, or related discipline.
• Minimum 5–8 years of experience in wealth management operations, investment operations, or settlement.
• Proven leadership experience in managing teams.
• Strong knowledge of UTF, Bonds, Structured Products and regulatory requirements.
• Experience in SOP development, process improvement, and system enhancement initiatives.
• Excellent analytical, communication, and stakeholder management skills.
• High level of integrity and commitment to governance and compliance.

Responsibilities

• Provide strong leadership, guidance, and direction to the Wealth Management Operations team.
• Oversee daily investment operations and settlement activities across Unit Trust Funds, Bonds, and Structured Products.
• Act as the key escalation point for operational issues and ensure timely resolution.
• Supervise rising transaction volumes and ensure smooth, accurate, and timely execution of all trades and instructions to Fund House.
• Monitor operational risks and implement controls to maintain high service quality.
• Support business expansion initiatives by ensuring operational readiness and scalability.
• Review, develop, and standardize SOPs to strengthen internal controls and improve efficiency.
• Ensure full compliance with regulatory requirements and internal policies.
• Drive continuous process improvements, including automation and system enhancements.
• Liaise with regulators, auditors, and internal stakeholders on operational and regulatory matters.
• Prepare reports for regulatory submissions and management review.
• Ensure adherence to IT security policies and promptly report any security incidents.
• Supervise and support team members in handling client and internal queries.
• Coordinate corporate action events with Fund House.
• Support ad-hoc projects and strategic initiatives assigned by senior management.

Skills

Leadership

Regulatory knowledge

SOP development

Process improvement

Automation

Stakeholder management

Analytical skills

Communication

Education

Bachelor's degree in finance or related discipline

Job description

UOB Kay Hian Securities (M) Sdn Bhd seeks a seasoned leader to head the Wealth Management Operations team in Malaysia. You will steer investment operations across UTF, bonds, and structured products, ensuring accurate settlement, timely execution, and strong governance.

You will serve as a primary escalation point for complex issues and drive process improvements with a focus on automation, controls, and regulatory compliance.