Warehouse Process Improvement Specialist (AM/M)

MR DIY International; Seri Kembangan; On-site; MYR 180,000 - 260,000; Full time

Job summary

MR DIY International in Malaysia seeks a senior professional to lead warehouse operations, bridging ongoing activities and long-term process optimization across inbound, picking, packing, and outbound distribution. You will analyze workflows, identify bottlenecks, drive automation and data-driven improvements, and collaborate with regional teams to support global warehouse initiatives.

Travel may be required to support cross-border projects.

Qualifications

• 7–8 years in warehouse, distribution, or retail supply chain operations.
• Strong understanding of retail warehouse operations including high SKU handling, inventory management and accuracy control.
• Experience with warehouse data, WMS reports, or performance dashboards.
• Experience in process improvement or warehouse project management.

Responsibilities

• Analyze existing warehouse workflows across inbound, picking, packing, and outbound distribution.
• Identify operational bottlenecks and propose process optimization initiatives.
• Support implementation of automation, digitalization, and system-driven process improvements.
• Drive continuous improvement initiatives aligned with retail operational speed and accuracy requirements
• Plan, lead, and manage warehouse-related projects (process improvement, system enhancement, workflow redesign, etc.).
• Coordinate and manage cross-functional stakeholders to ensure smooth project execution.
• Monitor project timeline, risk, and performance outcomes.
• Ensure smooth rollout and operational adoption.
• Analyze warehouse and distribution performance data (productivity, accuracy, inventory, turnaround time).
• Support KPI tracking such as order fulfilment speed, inventory availability, and operational cost efficiency.
• Translate data insights into actionable improvement plans.
• Support reporting and operational review processes.
• Work closely with warehouse operations teams, regional stakeholders.
• Support knowledge sharing and best practice implementation across location.
• Travel as required to support warehouse improvement projects and operational rollout.

Skills

Warehouse operations

Process improvement

Data analysis

Project management

Cross-functional collaboration

Tools

WMS reports

Performance dashboards

Job description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

This role serves as a key driver of warehouse operations, acting as the bridge between ongoing warehouse activities or projects and long-term process optimization. The position is responsible for analyzing current workflows, identifying improvement opportunities, and leading enhancement initiatives to elevate efficiency, accuracy, and productivity. It requires a deep understanding of warehouse operations, strong analytical capability, and the ability to plan, execute, and monitor improvement projects. The successful candidate will collaborate cross functionally and across regions to support global warehouse initiatives.

Responsibilities

• Process Improvement & Operational Excellence
• Analyze existing warehouse workflows across inbound, picking, packing, and outbound distribution.
• Identify operational bottlenecks and propose process optimization initiatives.
• Support implementation of automation, digitalization, and system-driven process improvements.
• Drive continuous improvement initiatives aligned with retail operational speed and accuracy requirements
• Project Planning & Execution
• Plan, lead, and manage warehouse-related projects (process improvement, system enhancement, workflow redesign, etc.).
• Coordinate and manage cross-functional stakeholders to ensure smooth project execution.
• Monitor project timeline, risk, and performance outcomes.
• Ensure smooth rollout and operational adoption.
• Data Analysis & Performance Monitoring
• Analyze warehouse and distribution performance data (productivity, accuracy, inventory, turnaround time).
• Support KPI tracking such as order fulfilment speed, inventory availability, and operational cost efficiency.
• Translate data insights into actionable improvement plans.
• Support reporting and operational review processes.
• Stakeholder & Cross-Cultural Collaboration
• Work closely with warehouse operations teams, regional stakeholders.
• Support knowledge sharing and best practice implementation across location.
• Travel as required to support warehouse improvement projects and operational rollout.

Requirements

• Minimum 7-8 years' experience in warehouse, distribution, or retail supply chain operations.
• Strong understanding of retail warehouse operations including high SKU handling, inventory management and warehouse accuracy control.
• Experience in process improvement, operations excellence, or warehouse project management.
• Experience working with warehouse data, WMS reports, or performance dashboards.
• Experience supporting automation, system integration, or digital warehouse initiatives is an advantage.
• Willing to travel as required with experience working in regional or multi-country environments is an advantage.

Soft-skills And Competencies

• Strong analytical and critical thinking skills.
• Strong project ownership and execution mindset.
• Strong planning, prioritization, and organization skills.
• Effective communication across operations, management, and regional teams.
• Continuous improvement and operational excellence mindset.

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 15 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career.

From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

Our Culture Is Built On GIVE

• Growth: Rapid development opportunities at every stage of your journey.
• International Exposure: Cross-border collaborations and secondments.
• Value Creation: Real ownership, real impact.
• Empowerment: A culture that trusts you to lead and innovate.

If you're driven, adaptable, and eager to be part of a high-impact team, MR DIY International is where you build, lead, and thrive.