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Huckleberry Hospitality Group Sdn Bhd is seeking a Service Crew for Kuala Lumpur outlets, including Intermark Mall and Bukit Damansara. Join a premium hospitality brand dedicated to delivering outstanding guest experiences and high standards of service in a fast-paced environment.
You will welcome guests, assist with inquiries, take orders, process payments, stock, and help maintain store presentation. Basic English is required; other languages are a plus.
Outlet: Bukit Damansara, Merdeka 118, BSC Mall, The Gardens Mid Valley, Intermark Mall, KLGCC Mall
Join a dynamic team in a premium food & beverage environment where exceptional service and memorable guest experiences are at the heart of everything we do.
Key Responsibilities
Deliver friendly, professional, and attentive customer service.
Assist guests with product inquiries, recommendations, and purchases.
Process orders and payments accurately using POS systems.
Monitor inventory and assist with stock management
Ensure products are well-stocked, displayed, and presented according to company standards.
Check product labels, pricing and expiry dates.
Ensure all promotional items and marketing collaterals are displayed correctly and timely.
Maintain cleanliness, hygiene, and organization of the outlet at all times.
Support daily opening and closing procedures.
Support pre-order sales for cakes, hampers and festive items.
Work closely with team members to ensure smooth outlet operations.
Assist in achieving sales and customer satisfaction targets.
Requirements
Previous experience in retail, hospitality, café, restaurant, or customer service roles is preferred.
Promote cakes, pastries, beverages, specials and on-going promotions
Positive attitude and passion for delivering excellent customer service.
Strong communication and interpersonal skills.
Well-groomed, reliable, and professional in appearance.
Ability to work in a fast-paced environment.
Flexible to work shifts, weekends, and public holidays.
Basic English communication skills; additional languages are an advantage.
What We Offer
Competitive salary package
Performance rewards
Training and development programs
Employee benefits
Supportive and professional working environment
Join us and be part of a premium hospitality brand committed to delivering outstanding customer experiences every day.