Waiter / Waitress (Aqua)

Mandarin Oriental Group; Kuala Lumpur; On-site; MYR 22,000 - 39,000; Full time

Benefits offered by this job

MOstay

Learning & Development

Health & Wellness

EPF contributions

SOCSO & EIS

Public holidays

Colleague engagement

Job summary

Mandarin Oriental, Kuala Lumpur invites applications for a Waiter / Waitress (Aqua). You will greet and serve guests, provide detailed menu information, and perform front‑of‑house duties in a fast‑paced Aqua setting under the Restaurant Manager.

Based at Kuala Lumpur, this role emphasizes guest care, teamwork, and professionalism; training sessions are provided, and MO offers learning programmes, MOstay, health benefits and welfare, plus provident fund contributions.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Greet and serve guests, providing detailed information on menus.
• Multitask front‑of‑house duties in a fast‑paced environment.
• Attend training sessions, briefings and meetings as required.
• Support the hotel’s team culture and help achieve the hotel’s vision, mission, goals and values.
• Maintain a positive, energetic, and caring attitude toward guests and colleagues.

Skills

Quality Orientated

Creative

Education

High School Diploma or equivalent

Job description

WAITER / WAITRESS (AQUA)

Mandarin Oriental, Kuala Lumpur is looking for a Waiter / Waitress (Aqua) to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

About The Job

Based at the Mandarin Oriental, Kuala Lumpur / within the RB&E Department in Kuala Lumpur, the Waiter / Waitress (Aqua) is responsible for greeting and serving our guests, providing detailed information on menus, multi‑tasking various front‑of‑the‑house duties in a fast‑paced environment. The Waiter / Waitress (Aqua) reports to the Restaurant Manager.

As Waiter / Waitress (Aqua), you will be responsible for the following duties:

• Help to ensure the hotel’s high standards.
• To be able to make menu suggestions to guests.
• Attend all training sessions and courses, briefings and meetings as required.
• Actively support the hotel’s team culture, and help to achieve the hotel’s Vision, Mission, goals, and values.
• Show a positive, energetic, and caring attitude always towards guests and fellow colleagues.

As Waiter / Waitress (Aqua), We Expect From You

• High School Diploma or equivalent.
• Quality Orientated and Creative.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher than the norm).
• SOCSO (Social Security Organisation) & EIS (Employment Insurance System).
• Public holiday entitlement based on Malaysian calendar
• Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?