Vice President, Group Corporate Communications

CIMB; Kuala Lumpur; Sur place; MYR 180 000 - 300 000; Plein temps

Résumé du poste

CIMB Group is seeking a senior communications leader to steer strategic communications, media relations and crisis management across markets. You will partner with businesses and functions to protect and advance CIMB's reputation, develop proactive storytelling, and lead governance and measurement of communications effectiveness.

You will mentor a high-performing team, coordinate external engagement with regulators and media, and drive notable campaigns and corporate initiatives aligned with

Qualifications

• Experience in corporate communications and reputation management.
• Strong media networks and ability to influence at leadership level.
• Experience with governance and measurement of communications programs.

Responsabilités

• Lead integrated corporate communications strategies to strengthen CIMB's reputation.
• Oversee media relations and ensure high-quality external materials.
• Lead issues and crisis communications preparedness and response.
• Drive corporate campaigns, governance, measurement and continuous improvement.
• Mentor and develop the communications team.

Connaissances

Strategic communications

Media relations

Crisis communications

Stakeholder engagement

Writing & editing

Strategic planning

Formation

Degree in Business/Commerce/Finance/Journalism/Communications/Marketing

Description du poste

• Manage strategic communications leadership, reputation management, stakeholder advisory, issues preparedness, and team leadership.
• Media engagement ensuring that the Group is well-positioned in the industry as top bank in ASEAN

Key Responsibilities

Strategic Communications & Reputation Management

• Lead the development and execution of integrated corporate communications strategies that strengthen and protect CIMB Group's reputation across key stakeholder groups, including media, customers, regulators, investors, employees, community partners and the public.
• Partner with Group Businesses, Countries and Business Enablers to develop and implement proactive communications plans that support business priorities, corporate initiatives, thought leadership, sustainability commitments and strategic transformation programmes.
• Drive the development of key corporate narratives, messaging frameworks and positioning strategies to ensure consistency across all external communications channels and markets.
• Identify and leverage strategic opportunities to elevate CIMB's brand, leadership profile and market positioning through earned media, executive visibility, partnerships and industry platforms.

Media Relations & Stakeholder Engagement

• Lead and manage CIMB Group's media relations strategy, cultivating strong relationships with key editors, journalists, influencers and industry stakeholders across priority markets.
• Oversee the development and approval of all key corporate communications materials, including press releases, media statements, speeches, presentations, thought leadership articles, Q&As, briefing documents and executive communication materials.
• Drive proactive media engagement programmes that secure impactful, high-quality coverage aligned to CIMB's strategic objectives and business priorities.
• Provide strategic communications support for major announcements, financial results, leadership engagements, partnerships, sustainability initiatives and corporate milestones.
• Monitor stakeholder sentiment and media trends, providing actionable insights and recommendations to management on potential opportunities and reputational risks.

Issues & Crisis Communications Management

• Lead the Group's issues and crisis communications preparedness and response strategy, ensuring effective management of reputational risks across all markets and businesses.
• Act as the communications lead during issues and crisis situations, providing strategic counsel to senior management and coordinating responses across relevant stakeholders.
• Develop and maintain crisis communications frameworks, response protocols, holding statements, stakeholder messaging and media engagement strategies.

Corporate Campaigns & Special Projects

• Lead strategic communications support for high-impact Group initiatives, corporate campaigns, sponsorships, sustainability programmes and special projects to maximise reputational and business outcomes.
• Develop integrated communications plans for priority projects, leveraging traditional, digital and non-traditional channels to achieve stakeholder engagement objectives.
• Oversee the successful execution of key Group communications projects including the Integrated Annual Report, quarterly financial results announcements and events such as Media Day and Advancing Society awards, ensuring alignment with CIMB's strategic objectives and reputational priorities.

Governance, Measurement & Operational Excellence

• Oversee media monitoring, reputation tracking and communications measurement frameworks, providing regular analysis and reporting on effectiveness, stakeholder sentiment and share of voice.
• Manage external communications agencies, media monitoring vendors and other service providers, ensuring service excellence, budget discipline and delivery against agreed KPIs and SLAs.
• Drive continuous improvement in communications processes, tools and capabilities through innovation, data-driven insights and industry best practices.

Leadership & Talent Development

• Lead, mentor and develop communications team members, fostering a high-performance culture focused on excellence, collaboration and continuous learning.
• Contribute to the development of the overall Group Corporate Communications strategy, annual plans, budgets and capability-building agenda.

Key Dimension of Impact

• Strategic advisor to senior leadership and business heads.
• Accountable for CIMB Group's external reputation and media positioning.
• Lead communications response during issues and crises.
• Drive executive visibility and thought leadership programmes.
• Manage complex, cross-border communications initiatives across the Group.
• Develop and lead a high-performing communications team.

Job Specification

• Degree in Business, Commerce, Finance, Journalism, Communications or Marketing
• Minimum 12 years working experience. Communications, media, journalism or related fields is an added advantage.
• Strong Financial Literacy: Ability to understand and interpret annual reports, quarterly financial reports, profit and loss (P&L) statements, and balance sheets.
• Relevant Professional Background: Preferably from Investor Relations (IR), Financial Communications, Corporate Communications with financial exposure, or a finance-related function.
• Established Media Networks: Strong media contacts, particularly within the business and financial media landscape, including The Edge, The Star Business, Bloomberg, Business Times, The Straits Times, and other relevant business and financial publications.
• External Stakeholder Engagement: Comfortable representing the organisation externally and engaging with ministries, government agencies, regulators, industry bodies, and key corporate stakeholders.
• Knowledge of the Government and Regulatory Landscape: Strong familiarity with the local government and regulatory environment, supported by established networks and the ability to build rapport and represent the organisation confidently in external-facing engagements.
• Team Mentoring and Development: Experience guiding, coaching, and developing junior team members, with the ability to serve as a mentor and provide guidance to the team.

Required Competencies and Skills

Technical/Functional skills

• Good understanding of strategic communications principles and processes
• Understanding of the workings of broadcast, print and digital media
• Attention to detail is a must
• Excellent communication skills, especially writing and editing skills
• Strategic planning and organising skills
• Understanding of banking products and services is a plus

Personal skills (Soft Competencies [Core/Leadership])

• Good communications (written and spoken) and interpersonal skills
• Good networking - Ability to network with the media and facilitate inter-division/department/unit working relationships locally and regionally