Contract Writer, Group Internal Communications, Group Human Capital

Maybank; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Maybank is seeking a senior corporate communications professional to lead editorial quality, messaging strategy and multi-channel content across the organization. You will turn complex inputs into clear employee-focused copy, advise on channels and timing, and collaborate with leaders, subject-matter experts and designers to meet tight deadlines.

Strong English writing and editing is essential; Bahasa Malaysia is an advantage.

Qualifications

• Solid experience in internal or corporate communications, journalism, editorial, copywriting, content or agency.
• Degree or equivalent in Communications, Journalism, English, PR, Marketing or Media Studies.
• Excellent written and spoken English; Bahasa Malaysia an advantage.
• Ability to translate strategy into employee language and manage reputational risk.

Responsibilities

• Editorial review and QA: Edit and proofread communications for accuracy, clarity, tone, British English and accessibility.
• Advisory and strategic alignment: Establish objective, audience and action; advise on framing, channel fit, timing and risk.
• Employee-centred writing: Turn technical input into concise, scannable content for impact.
• Content development: Draft leadership messages, speeches, articles, FAQs and multi-channel content.
• Creative partnership: Brief Creative team; review layouts for brand alignment and integrity.
• Delivery ownership: Run requests from intake to publication, meet SLAs and flag risks.
• AI-enabled productivity: Use approved AI tools responsibly with validation and confidentiality.
• Corporate reporting: Support Senior Writers on Annual & Sustainability Reports with data and deadlines.

Skills

Editorial experience

Writing & editing

Copywriting

Stakeholder management

Digital fluency

Education

Bachelor's degree in Communications/Journalism/English/PR/Marketing

Tools

Microsoft 365

AI tools

Job description

• Editorial review and QA: Edit and proofread communications for accuracy, clarity, tone, British English and accessibility. Verify names, dates, figures and links before release.
• Advisory and strategic alignment: Establish the objective, audience and desired action, then advise on framing, channel fit, timing and risk. Sense-check against Maybank’s priorities and the ROAR30 narrative.
• Employee-centred writing: Turn technical or jargon-heavy input into concise, scannable content that explains why it matters and what action is required.
• Content development: Draft leadership messages, speeches, talking points, articles, announcements, FAQs, campaign and event content and multi-channel adaptations.
• Creative partnership: Brief the Creative team, then review layouts for message hierarchy, readability, brand alignment and final-copy integrity.
• Delivery ownership: Run requests from intake to publication, meet agreed SLAs and flag risks early.
• AI-enabled productivity: Use approved AI tools responsibly to speed up research, drafting and adaptation. Validate every output and protect confidential information.
• Corporate reporting: Support Senior Writers on Annual Report and Sustainability Report content including data compilation and validation, stakeholder coordination, follow-ups and tracking of inputs and deadlines to ensure timely and accurate submissions.

Requirement:

• Experience: Solid experience in internal or corporate communications, journalism, editorial, copywriting, content or agency. Strong relevant portfolios also considered.
• Education: Degree or equivalent experience in Communications, Journalism, English, PR, Marketing or Media Studies.
• Writing craft: Excellent written and spoken English, sharp editing and proofreading, and range across leader, manager and frontline voices. Bahasa Malaysia an advantage.
• Judgement: Finds the core message, questions weak logic, spots reputational and governance risk, and translates strategy into employee language.
• Stakeholder management: Confident with senior leaders, subject-matter experts and designers under tight deadlines and competing priorities.
• Digital fluency and ways of working: Microsoft 365 and approved AI tools used with fact-checking and human review. Proactive, dependable and collaborative under pace.