Vessel Tracking System Specialist – Labuan

Private Advertiser

Labuan

On-site

MYR 33,000 - 67,000

Full time

5 days ago

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Benefits offered by this job

Medical Insurance

Overtime Pay

Job summary

Meridian Surveys (M) Sdn Bhd is seeking a Vessel Operations Support professional based in Labuan. The role requires a Bachelor's Degree in Maritime Operations and readiness to travel nationwide, with relocation to Labuan as a must.

Fresh graduates are welcome and bilingual proficiency in Malay and English is expected. You will supervise daily vessel activities, monitor system alarms, and provide technical information on vessel tracking.

Qualifications

Bachelor's Degree in Maritime Operations or Marine equivalent.
Willing to travel nationwide and stationed in Labuan.
Willing to relocate (MUST).
Fresh graduates welcome.
Malay and English proficiency.
Good communication, interpersonal skills and diplomacy.
Able to work in a team and independently when required.

Responsibilities

Supervise day-to-day vessel activities and coordinate concurrent operations with L1 support.
Monitor alarms and software related to vessel activities via the event monitoring system.
Provide information and consultation on vessel tracking and marine operations system.
Act as frontline contact via phone, email, and chat for system issues.
Escalate issues following company guidelines.
Own incidents and ensure resolution within SLA time frame.
Prepare reports and analyze data from ticketing system.