UPS Field Technician & Troubleshooter

Neuropower (M) Sdn Bhd; Shah Alam; On-site; MYR 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Company trips

Diversity celebrations

Paid training

Job summary

Neuropower (M) Sdn Bhd seeks an UPS service engineer to perform RMA service and troubleshoot defects in-house. You will work with a team on projects, customization of units, and attend on-site service calls, with occasional travel to outstations as required.

Ideal candidates have 1–3 years in UPS, relevant electrical/electronic degree, PW2/PW4/A0 certificates, and are proficient in English and Bahasa Malaysia. Willingness to work OT and be on-call complements the role.

Qualifications

• At least 1–3 years of UPS industry experience; fresh graduates may apply.
• Willing to work overtime and be on-call 24/7 on rotation.
• Ability to read electrical schematics and wiring diagrams; strong documentation skills.
• Proficiency in English and Bahasa Malaysia; other languages are a plus.

Responsibilities

• Perform RMA service and troubleshoot defects in-house.
• Assist and work with team on projects and unit customization, on-site or in-house.
• Prepare service reports on defective parts of products.
• Attend to service calls and perform on-site troubleshooting.
• Travel to outstation for maintenance and installation as needed.
• Coordinate with sales on product specifications and technical issues.

Skills

Electrical schematics reading

Troubleshooting

Documentation

Communication

Teamwork

Multitasking

Education

Diploma in Electrical/Electronic Engineering

Bachelor's degree in Engineering

PW2/PW4/A0 certificates

Tools

PW2/PW4/A0 certificates

Job description

Neuropower (M) Sdn Bhd seeks an UPS service engineer to perform RMA service and troubleshoot defects in-house. You will work with a team on projects, customization of units, and attend on-site service calls, with occasional travel to outstations as required.

Ideal candidates have 1–3 years in UPS, relevant electrical/electronic degree, PW2/PW4/A0 certificates, and are proficient in English and Bahasa Malaysia. Willingness to work OT and be on-call complements the role.