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GenCode Sdn Bhd in Malaysia is seeking a talented UI/UX Designer to craft intuitive web and mobile interfaces for GenBlu Loyalty App and other GenCode digital products. You will translate business and user needs into user flows, wireframes, prototypes, and high‑fidelity designs, collaborating closely with Product and Development teams to ensure polished, usable experiences.
The role requires 2–5 years of UI/UX experience, proficiency with Figma/Adobe XD/Sketch, and a solid grounding in
Design intuitive and user-friendly interfaces for web and mobile applications.
Develop user flows, wireframes, prototypes, and high-fidelity UI designs.
Translate business and user requirements into practical UI/UX solutions.
Ensure consistency in design, navigation, usability, and overall user experience.
Work closely with developers to ensure designs are implemented accurately.
Lead UI/UX enhancement initiatives for the GenBlu loyalty app.
Analyze customer journeys and identify opportunities to improve usability and engagement.
Design new features and improve existing app functions based on user needs and business objectives.
Develop engaging experiences to encourage customer usage, loyalty, and retention.
Work with GenBlu business and product teams to continuously improve the customer experience.
Gather and analyze user feedback, behavioral insights, and usage data to identify UX improvement opportunities.
Conduct usability testing and validate designs before and after implementation.
Identify pain points across customer journeys and recommend improvements.
Apply user-centered design principles to improve overall product experience.
Work closely with Product, Software Development, Project Management, and business teams throughout the product lifecycle.
Convert product requirements into user flows, screen designs, and interactive prototypes.
Collaborate with developers to ensure usability, responsiveness, and design quality.
Participate in product reviews, testing, and continuous improvement initiatives.
Develop and maintain reusable UI components and design standards where appropriate.
Keep up with emerging UI/UX trends, mobile design practices, and digital customer experience technologies.
Explore innovative ways to improve user engagement through personalization, gamification, AI, and digital experiences.