UAM Monitoring Operation Analyst

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

6255 UOB Innovation Hub 2 Sdn Bhd in Malaysia is seeking an Insider Threat Analyst for UOB’s Security Operations Centre to monitor, analyze and investigate insider threats, protecting financial data and systems.

The role requires strong analytical, investigative, and communication skills, with experience in security operations and familiarity with cyber security practices.

Qualifications

• Diploma or degree in Business Information Technology or Business Analytics.
• Minimum 5–6 years of insider fraud/threat analysis experience in a financial institution.
• Excellent analytical and investigative skills.
• Experience with analytical platforms; ML-enabled platforms advantageous.
• Knowledge of Cyber Security advantageous.
• Strong writing and presentation skills.

Responsibilities

• Monitor, triage, and investigate potential anomalous usage alerts.
• Validate alerts within SLA with internal teams.
• Coordinate investigations with HQ and escalate cases to closure.
• Review monitoring operations to improve effectiveness.
• Analyze usage trends to discover potentially fraudulent activities.
• Prepare routine and ad-hoc reporting on state of operations.

Skills

Analytical skills

Investigative skills

Written & verbal communication

Problem-solving

Presentation skills

Education

Diploma/Degree in Business Information Technology/Business Analytics

Tools

Analytical platforms

Job description

Company

6255 UOB Innovation Hub 2 Sdn Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About The Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

Insider Threat Analyst is an operational role within UOB’s Group Security Operations Centre. The incumbent will be responsible for the continuous monitoring, analysing, and investigating of insider threats. The candidate must have good analytical and investigative skills to recognize and detect anomalous behaviour.

Key Responsibilities

• To perform day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts
• To work with internal teams to validate alerts within stipulated SLA
• To coordinate and support HQ in investigation of escalated cases to closure

• To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring
• To be able to recognize and report on issues, and work with HQ to resolve the issues
• To gain in-depth understanding of internal business applications to be able to analyse, recognize and identify potentially anomalous activities
• To perform analysis on usage behaviour trends to discover potentially fraudulent activities
• To prepare routine and ad-hoc reporting and statistics on state of operations
• To work with internal cyber security teams to ensure investigations are comprehensive

Job Requirements

Education Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions

Technical Skills and Experience

• Minimum 5-6 years of relevant experience as an insider fraud/threat analyst in a financial institution
• Excellent analytical and investigative skills
• Experience with the use of analytical platforms
• Experience with machine learning-enabled platforms would be advantageous
• Experience in conducting review exercises, identifying of gaps in monitoring operations and providing proposed improvements
• Knowledge of Cyber Security would be advantageous
• Relevant working experience in security operations environment will be advantages

Soft Skills

• Good communication skills
• Strong analytical and problem-solving skills
• Strong writing and presentation skills
• Ability to adhere to work processes and procedures

Other Requirements

• Ability to work independently
• Ability to work well with a team

Additional Requirements

Be a Part of the UOB Family

Equal Opportunity Statement

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Company Values

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.

Company Reputation

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.