Travel Sales & Support Consultant | Bookings & Discounts

HOLIDAYGOGOGO TOURS SDN. BHD.; Shah Alam; On-site; MYR 33,000 - 67,000; Full time

Benefits offered by this job

Commission-based pay

Training & development

Travel discounts

Job summary

HOLIDAYGOGOGO TOURS SDN. BHD. is hiring a Travel Consultant (Sales & Customer Support) to join our Setia Alam office in Selangor on a full-time basis.

You will drive sales while delivering exceptional service, converting enquiries into bookings, and guiding clients through the entire travel journey from consultation to post-travel support. Ideal candidates have at least 2 years experience in travel sales or customer service, strong communication skills, and knowledge of destinations, visas, and

Qualifications

• Minimum 2 years in travel sales or customer service.
• Strong communication and interpersonal skills.
• Knowledge of travel destinations, visas and travel logistics.

Responsibilities

• Identify and convert potential customers into bookings through effective sales techniques.
• Provide travel consultations and tailor holiday packages to client preferences and budgets.
• Process bookings, manage reservations and payments through company systems.
• Maintain accurate customer records and manage databases efficiently.
• Address enquiries and resolve complaints ensuring client satisfaction.
• Build relationships with suppliers to secure competitive rates and exclusive deals.
• Stay updated on destinations, visa requirements, weather and regulations.

Skills

Sales acumen

Communication

Customer service

Multi-tasking

Negotiation

Education

High school diploma

Diploma or degree in hospitality or tourism

Tools

CRM software

Microsoft Office

Job description

HOLIDAYGOGOGO TOURS SDN. BHD. is hiring a Travel Consultant (Sales & Customer Support) to join our Setia Alam office in Selangor on a full-time basis.

You will drive sales while delivering exceptional service, converting enquiries into bookings, and guiding clients through the entire travel journey from consultation to post-travel support. Ideal candidates have at least 2 years experience in travel sales or customer service, strong communication skills, and knowledge of destinations, visas, and