Trainer - Sales & Services Support

Public Bank Berhad; Bandar Baru Bangi; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Wellbeing programmes

Insurance coverage

Career advancement

Job summary

Public Bank Berhad in Malaysia seeks a learning specialist to design, deliver and evaluate learning programmes and to develop a competency framework and developmental paths. The role requires a degree and at least 1 year of relevant experience in Sales & Services Support, with strong communication, presentation and interpersonal skills, plus adaptability to new technology and digital tools.

Occasional travel may be required.

Qualifications

• A degree holder with at least 1 year of relevant experience in Sales & Services Support.
• Strong oral and written communication skills.
• Confident with good interpersonal and presentation skills.
• Strong conceptual thinking ability and adaptability to new technology and digital tools / platforms.

Responsibilities

• Design, develop, deliver and evaluate learning programmes
• Design and develop competency framework and developmental paths
• This position may include travel to other locations and will require flexibility in scheduling

Skills

Sales experience

Communication skills

Interpersonal skills

Adaptability

Education

Bachelor's degree

Job description

Design, develop, deliver and evaluate learning programmes

Design and develop competency framework and developmental paths

Requirements

A degree holder with at least 1 year of relevant experience in Sales & Services Support

Strong oral and written communication skills

Confident with good interpersonal and presentation skills

Strong conceptual thinking ability and adaptability to new technology and digital tools / platforms

Experienced in one or more of the following:

• a) Soft skills training and sales of financial products
• b) Competency framework design and talent development
• c) Development of training or organisational learning activities / gamification

Display consistent self-development and awareness of industry trends

This position may include travel to other locations and will require flexibility in scheduling

Why Join Us?

We offer exciting possibilities and doors of opportunities will be opened to high performing individuals.

Our employees are the fundamental building block of the Bank's resilience and long term sustainability. We are therefore committed to nurturing, developing and empowering our talents to ensure that each of them will grow to their greatest potential along side the Bank.

We hire the most talented people from diverse backgrounds. We value diversity as the wealth of experience and perspectives strengthens our ability to connect with a wide cross-section of customers and build a richer environment for creativity and innovation.

What You Can Get

Our integrated suite of wellbeing programmes designed to enhance the employees’ quality of life and welfare include the provision of:

• Fair and competitive remuneration
• Low interest/interest free staff housing loans/vehicle loans/special loans
• Attractive annual leave scheme, extended maternity leave, sabbatical leave, examination leave etc.
• Insurance coverage and attractive retirement schemes
• Performance-based reward system
• Opportunities for career advancement based on merit

To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibilities.

(All expenses incurred for attendance at the interview and/or in the course of hiring process will be on candidate's own account)

Perks and benefits Medical, Loans, Attractive Remuneration Package an