Trading Ops & Process Improvement Specialist

Hytech; Kuala Lumpur; On-site; MYR 78,120 - 111,600; Full time

Job summary

Hytech is seeking a professional with 1–3 years of experience in trading or brokerage operations, including forex, metals, and derivatives. The role emphasizes creating SOPs, improving processes with measurable outcomes, and coordinating across departments in a fast-paced setting.

The candidate should show strong analytical thinking, hands-on involvement in system enhancement projects, and familiarity with incident handling and escalation workflows.

Qualifications

• 1–3 years of experience in trading or brokerage operations, including forex, metals, commodities, derivatives, or similar financial instruments.
• Proven experience in creating Standard Operating Procedures (SOPs), optimizing workflows, or improving processes with measurable outcomes.
• Hands-on involvement in operational or system enhancement projects, including gathering requirements and coordinating implementation.
• Strong analytical thinking and problem-solving skills.
• Ability to coordinate effectively across departments in a fast-paced environment.
• Familiarity with incident handling, escalation workflows, and severity prioritization.

Skills

Trading operations experience

SOP development

Workflow optimization

Requirements gathering

Cross-department coordination

Analytical thinking

Incident handling

Job description

Hytech is seeking a professional with 1–3 years of experience in trading or brokerage operations, including forex, metals, and derivatives. The role emphasizes creating SOPs, improving processes with measurable outcomes, and coordinating across departments in a fast-paced setting.

The candidate should show strong analytical thinking, hands-on involvement in system enhancement projects, and familiarity with incident handling and escalation workflows.