Trading Operations Analyst

Uncover; Kuala Lumpur; On-site; MYR 89,000 - 156,000; Full time

Job summary

BID Operations is seeking an analytical team member to support trading operations, risk management and platform activities in Kuala Lumpur. You will monitor risks, manage MT4/MT5 platforms, and coordinate with Dealing, Liquidity and Tech teams to ensure adherence to policies and controls.

The role requires attention to detail, strong problem-solving, and the ability to troubleshoot complex trading configurations while driving efficiency and scalable solutions across the operation.

Qualifications

• Analytical and proactive team member to support trading operations and risk management.
• Experience with MT4/MT5 platforms and related trading solutions.
• Strong problem-solving and troubleshooting skills for platform and configuration issues.
• Ability to coordinate with Dealing, Liquidity, Technology and other teams.

Responsibilities

• Support the implementation and ongoing maintenance of trading operations and risk policies.
• Collaborate with Dealing, Liquidity, Technology to manage risks.
• Triage, prioritise, and coordinate tasks and requests across teams.
• Serve as a technical liaison for trading, platform and risk queries.
• Configure and monitor MT4/MT5 settings, risk parameters, and controls.
• Manage trading platform plugins and related solutions.
• Investigate platform, plugin and configuration issues with technical teams.
• Support projects to improve risk frameworks, controls, and workflows.
• Identify opportunities to automate processes and improve efficiency.

Skills

Analytical thinking

Attention to detail

Problem solving

Communication

Education

Bachelor's degree in Finance/Business/CS

Tools

MT4/MT5 platforms

Trading plugins

Risk management tools

Job description

About the company

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role

We’re looking for an analytical and proactive team member to support our trading operations, risk management, and trading platform activities. You’ll work closely with Dealing, Liquidity, Technology, and other teams to monitor operational and trading-related risks, manage MT4/MT5 platforms and related trading solutions, and ensure activities remain within established policies, procedures, and controls. This role requires strong problem-solving skills, attention to detail, and the ability to troubleshoot platform and configuration issues while coordinating effectively with relevant teams. You’ll also support operational projects, respond to complex trading and risk-related queries, and contribute ideas that strengthen controls, automate processes, improve operational efficiency, and support the scalability of trading operations.

Responsibilities

• Support the implementation and ongoing maintenance of trading operations, risk management policies and procedures.
• Collaborate closely with the Dealing, Liquidity, Technology, and other relevant teams to identify, assess, and manage operational and trading-related risks.
• Triage, prioritise, and coordinate tasks, cases, and operational requests raised by other teams, ensuring appropriate ownership, escalation, and timely resolution.
• Serve as a technical liaison for internal stakeholders, providing clear and concise responses to complex trading, platform, and risk-related queries.
• Configure, monitor, and manage MT4/MT5, including platform settings, trading conditions, risk parameters, and operational controls.
• Manage and support trading platform plugins and related solutions, including Copy Trading, MAM (Multi-Account Manager), Dynamic Margin, and other brokerage-related tools.
• Investigate and troubleshoot platform, plugin, and trading configuration issues in collaboration with relevant technical and operational teams.
• Support and contribute to operational projects aimed at improving risk management frameworks, platform controls, workflows, and procedures.
• Identify opportunities to improve operational efficiency, strengthen controls, automate manual processes, and support scalability as business requirements evolve.