Third Party Risk Management, Specialist

AIA Malaysia; Kuala Lumpur; On-site; MYR 60,000 - 95,000; Full time

Job summary

AIA Malaysia is seeking a qualified professional to support end-to-end Third-Party Risk Management (TPRM) activities, ensuring continuity of processes and timely assessments. The role involves collaboration with internal stakeholders, reporting, and system enhancements for TPMS and related controls.

The ideal candidate has 4–6 years in TPRM, strong analytical skills, and proficiency in Excel and Power BI to drive data-driven decisions and improvements in risk posture.

Qualifications

• Bachelor’s degree in risk management, business, or related field.
• 4–6 years’ experience in third‑party risk management/governance, procurement, compliance, or related.
• Strong analytical, problem‑solving, and risk‑awareness capabilities.
• Proficiency in Microsoft Excel (including Power Pivot), PowerPoint, and data interpretation; Power BI proficiency is an added advantage.
• Strong communication and stakeholder management skills.

Responsibilities

• Provide first-line support to Contract Owners, Business Approvers, Risk Functional Assessors, and Procurement Operations Support on TPRM/TPMS inquiries.
• Maintain and update the TPMS User Guide for clarity and usability.
• Lead coordination and UAT for system enhancements, prepare test scripts, and communicate rollout updates to AIAMY stakeholders.
• Prepare periodic and ad-hoc TPRM reports and risk dashboards.
• Support regulatory and internal audit reviews and gather required evidence.
• Develop training materials and deliver training sessions to AIAMY stakeholders.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Education

Bachelor’s Degree in Risk Management, Business, or related field

Tools

Power BI

Excel (Power Pivot)

TPMS

Job description

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About The Role

This role supports the end-to-end execution of AIA Malaysia's Third-Party Risk Management("TPRM") programme in alignment with the TPRM Standards, Framework, relevant group and regulatory expectations, and internal risk controls. The role ensures operational continuity of TPRM processes, timely completion of assessments, quality reporting, and effective engagement with internal stakeholders to strengthen AIA's third-party risk posture.

Roles And Responsibilities

TPRM and TPM System (TPMS) Process Operational Support, Advisory & Change Management

• Provide first-line support to Contract Owners, Business Approvers, Risk Functional Assessors, and Procurement Operations Support (GFS) on TPRM and TPMS-related enquiries.
• Maintain and continuously improve the TPMS User Guide to ensure clarity, usability, and alignment with updated requirements and processes.
• Lead coordination and UAT activities for system enhancements, including preparing test scripts, conducting scenario testing, documenting defects, and communicating rollout updates to AIAMY stakeholders.
• Support the execution of other TPRM deliverables and activities as assigned.

Monitoring, Reporting & Analytics

• Prepare periodic and ad-hoc TPRM reports, including Operational Risk Committee (ORC) updates, risk-flag dashboards, TPM overdue status, and other management reporting requirements.
• Perform quarterly monitoring of expired annual assessments and contract-expired TPM records, including follow through of remediation actions in line with Group KRI requirements.
• Support regulatory and internal audit reviews by retrieving documentation, updating tracking logs, and preparing required evidence.
• Conduct basic data analysis to identify trends, process compliance gaps/ issues, and improvement opportunities.

Stakeholder Engagement & Continuous Improvement

• Develop training materials and deliver periodic awareness, training, or refresher sessions to AIAMY stakeholders, using channels such as email broadcasts, eLearning courses, or physical classroom sessions, to reinforce understanding of TPRM processes and requirements.
• Identify gaps and assist in the development, enhancement, and implementation of TP risk management policies, controls, procedures, and associated documentation.
• Recommend operational improvements based on stakeholder feedback, regulatory changes, system issues, or observed inefficiencies to strengthen TPRM.
• Maintain proper documentation, audit trails, and version control for TPRM Standards, Frameworks, processes, and key decisions.

Minimum Job Requirements

• Bachelor’s Degree in Risk Management, Business, or other related field.
• 4-6 years' experience in third-party risk management/ governance, procurement, compliance, audit, or relevant disciplines.
• Strong analytical, problem-solving, and risk-awareness capabilities.
• Proficiency in Microsoft Excel (including Power Pivot), PowerPoint, and data interpretation; Power BI proficiency is an added advantage.
• Strong communication and stakeholder management skills.
• Highly organized, detail-oriented, and able to manage multiple deadlines.
• Ability to work independently with strong accountability for deliverables.
• Experience in financial services or other regulated industries would be an advantage.
• Knowledge on AI and/ or data would be an advantage.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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