Tenant Relations Concierge & Assistant Property Manager

thebrasserie; Malaysia; On-site; MYR 176,000 - 352,000; Full time

Benefits offered by this job

Driver's license

Vehicle mileage reimbursement

Job summary

Orchid Development is seeking an experienced Tenant Relations & Assistant Property Manager to provide a high level of personalised service to Cricket Square tenants and to assist with management of Orchid Development’s residential properties.

This role works closely with facilities, security, maintenance and leasing teams to ensure prompt responses, smooth move-ins/outs, clear communications and consistently high standards of presentation, safety and tenant satisfaction across the portfolio.

Qualifications

• Minimum of 3 years' experience in property management, tenant relations, hospitality, concierge, facilities coordination, customer service or a related field.
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication skills.
• Excellent organisational and administrative abilities.
• Strong attention to detail and follow-through.
• Ability to manage multiple requests and priorities simultaneously.
• Proficiency with Microsoft Office and standard administrative systems.
• Professional presentation and manner.
• Ability to handle confidential information with discretion.

Responsibilities

• Tenant relations and concierge-style support to tenants.
• Assist with move-ins and move-outs and coordinate tenancy transitions.
• Liaise with facilities, maintenance, security, and leasing teams.
• Coordinate maintenance requests and contractor visits.
• Maintain accurate records of tenant communications and service requests.
• Prepare regular updates for the Property Manager.

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Organisational skills

Administrative skills

Attention to detail

Discretion

Problem solving

Education

Property management qualification

Knowledge of Cayman Islands practices

Tools

Microsoft Office

Job description

Orchid Development is seeking an experienced Tenant Relations & Assistant Property Manager to provide a high level of personalised service to Cricket Square tenants and to assist with management of Orchid Development’s residential properties.

This role works closely with facilities, security, maintenance and leasing teams to ensure prompt responses, smooth move-ins/outs, clear communications and consistently high standards of presentation, safety and tenant satisfaction across the portfolio.