Technician

Total Outsource Management; Subang Jaya; On-site; MYR 28,000 - 47,000; Full time

Job summary

Total Outsource Management Sdn Bhd in Sunway, Selangor is seeking a skilled Mobile Service Technician to diagnose, repair and maintain Huawei and HONOR devices with a focus on quality and customer satisfaction.

You will perform hardware and software diagnostics, component replacements, and testing to manufacturer standards while documenting repair activities and adhering to safety guidelines. Training and career growth are offered in a collaborative team environment.

Qualifications

• Experience in mobile phone repair is preferred.
• Knowledge of smartphone hardware, software troubleshooting, and component replacement is a plus.
• Good problem-solving skills with attention to detail.
• Willingness to learn and undergo technical training.

Responsibilities

• Perform hardware and software diagnostics on mobile devices.
• Conduct repairs, component replacements, and device testing according to manufacturer standards.
• Ensure all repairs are completed accurately and within the required turnaround time.
• Maintain proper documentation of repair activities and service records.
• Follow company procedures, safety guidelines, and quality standards.
• Provide technical support and communicate repair updates when required.

Skills

Mobile repair

Diagnostics

Customer service

Teamwork

Detail-oriented

Tools

Diagnostic tools

Electrical testing tools

Job description

Total Outsource Management - Sunway, Selangor

We are looking for a skilled and passionate Mobile Service Technician to join our team. You will be responsible for diagnosing, repairing, and maintaining Huawei and HONOR mobile devices while ensuring excellent service quality and customer satisfaction.

About the Role

We are looking for a skilled and passionate Mobile Service Technician to join our team. You will be responsible for diagnosing, repairing, and maintaining Huawei and HONOR mobile devices while ensuring excellent service quality and customer satisfaction.

Key Responsibilities

• Perform hardware and software diagnostics on mobile devices.
• Conduct repairs, component replacements, and device testing according to manufacturer standards.
• Ensure all repairs are completed accurately and within the required turnaround time.
• Maintain proper documentation of repair activities and service records.
• Follow company procedures, safety guidelines, and quality standards.
• Provide technical support and communicate repair updates when required.

What We're Looking For

• Experience in mobile phone repair or electronics servicing is an advantage.
• Knowledge of smartphone hardware, software troubleshooting, and component replacement.
• Good problem-solving skills with attention to detail.
• Willingness to learn and undergo technical training.
• Responsible, disciplined, and able to work independently or as part of a team.

What We Offer

• Technical training and skill development opportunities.
• Career growth opportunities within a growing technology service organisation.
• Supportive and collaborative working environment.
• Exposure to authorised service centre operations and industry standards.

About Us

Total Outsource Management Sdn Bhd is an authorised Huawei and HONOR service centre operator managing 12 service centres across West Malaysia. We specialise in mobile device repair, warranty services, technical diagnostics, and after-sales support.