Technical Writer Intern

Ant Group; Kuala Lumpur; On-site; MYR 13,000 - 22,000; Full time

Benefits offered by this job

Mentorship from experienced writers

Hands-on experience in technical docs

Exposure to AI-assisted writing

Cross-functional collaboration

Job summary

Ant Group Malaysia is seeking a motivated Technical Writer Intern to join our content development team. You will help create, update, and maintain product and technical documentation, working closely with developers, product managers, designers, and solution architects to produce clear and user‑friendly content.

This internship offers hands‑on experience in technical writing, documentation operations, and AI‑assisted writing practices, with mentorship from experienced writers and

Qualifications

• Pursuing a Bachelor's or Master's in Linguistics, English, Chinese, Journalism, CS, or related field.
• Strong writing and editing skills with attention to quality and consistency.
• Ability to translate technical concepts into user‑friendly content.
• Able to work with ambiguity and collaborate across teams.
• Willingness to learn new tools, products, and workflows.

Responsibilities

• Write, edit, and maintain product and technical documentation such as guides, manuals, and developer docs.
• Organize and update existing documentation for clarity and usability.
• Gather technical information from cross‑functional teams and translate for users.
• Help develop documentation templates and style guides.
• Participate in reviews to ensure accuracy and completeness.
• Support UX copywriting for product experiences and onboarding content.
• Assist in publishing workflows across documentation tools and CMS platforms.
• Incorporate user and stakeholder feedback to improve content quality.

Skills

English writing proficiency

Verbal communication in English

Attention to detail

Explain technical concepts clearly

Collaborating across teams

Education

Bachelor's or Master's degree in Linguistics / English or related field

Tools

Markdown

Confluence

GitHub

CMS platforms

HTML/CSS basics

Job description

Program: Ant Group Malaysia Internship Recruitment

Expected Month/Year of Graduation: 2026.12.30-2028.12.30

Release time: 2026.07.13

Job description

About Ant InternationalAnt International is a leading global digital payment, digitisation and financial technology provider. Through collaboration across the private and public sectors, our unified FinTech platform supports financial institutions and merchants of all sizes to achieve inclusive growth through a comprehensive range of cutting-edge digital payment and financial services solutions. Our MissionMake it easy to do business anywhere, bringing small and beautiful changes to the world Our VisionTo be the most trusted and innovative digital partner to bring inclusive growth to all

About the Role

We are looking for a motivated and detail-oriented Technical Writer Intern to join our content development team. In this role, you will help create, update, and maintain product and technical documentation that makes complex products and services easy to understand. You will work closely with developers, product managers, designers, solution architects, and experienced writers to produce clear, accurate, and user-friendly content.This is a great opportunity for someone who is interested in technology, content design, and user experience, and wants to build hands‑on experience in technical communication.

Key Responsibilities

• Assist in writing, editing, and maintaining product and technical documentation, including product guides, user manuals, API/SDK or developer documentation
• Organize and update existing documentation to improve clarity, consistency, and usability
• Work with cross‑functional teams to gather technical information and translate it into user‑friendly content
• Assist in developing and refining documentation templates and style guides
• Participate in documentation reviews and ensure content accuracy and completeness
• Support UX copywriting for product experiences, including labels, button text, helper text, prompts, empty states, error messages, and onboarding content
• Support content publishing workflows across documentation tools and CMS platforms
• Track feedback from users or internal stakeholders and continuously improve content quality

Job Requirement

• Currently pursuing a Bachelor's or Master's degree in Linguistic in English or Chinese, Chinese Literature, Journalism, Computer Science, or a related field
• Writing and Verbal communication proficiency in English
• Proficiency in Chinese is an added advantage
• Excellent writing and editing skills, with strong attention to detail and a high bar for content quality and consistency
• Able to understand and simplify technical concepts for different audiences
• Comfortable working with ambiguity and collaborating across teams
• Strong learning ability and willingness to understand new tools, products, and workflows
• Interest in documentation, developer experience, product content, UX copywriting, or AI/technology communication

Preferred Skills

• Experience in writing documentation, tutorials, manuals, or structured content through coursework, internships, or personal projects
• Familiarity with documentation tools such as Markdown, Confluence, GitHub, or CMS platforms
• Basic understanding of software development concepts, APIs, SaaS products, or AI tools
• Knowledge of HTML/CSS or basic web technologies
• Experience with content operations, information architecture, or knowledge management
• Portfolio or writing samples demonstrating technical or analytical writing

What You'll Gain

• Hands‑on experience in technical writing, documentation operations, and AI‑assisted writing practices
• Exposure to real‑world product development and cross‑functional collaboration
• Opportunity to contribute to documentation quality, user experience, content systems, and AI tools
• Mentorship from experienced writers, product managers, and developers