Technical Writer

Daikin Malaysia Sdn Bhd; Subang Jaya; Remote; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Generous Leave Policies

Medical & Wellness Benefits

Exclusive Employee Benefits

Job summary

Daikin Malaysia Sdn. Bhd. seeks a documentation specialist to develop and maintain technical content for software and hardware products. You will create data sheets, user guides, installation manuals, and system specifications while ensuring accuracy and compliance with internal style guides.

Help translate complex concepts for diverse audiences, collaborate with engineers and PMs, and manage version controls across product releases in a remote-friendly setup.

Qualifications

• Exceptional English writing and editing skills.
• Experience creating documentation for software applications including UI and APIs.
• Proven ability to produce detailed hardware operation manuals.
• Strong organizational and time-management skills.
• Self-starter able to work remotely and manage multiple projects.

Responsibilities

• Develop and maintain technical documentation including data sheets, user guides, installation manuals, and system specifications.
• Document software features, workflows, APIs, and integration processes.
• Create detailed hardware operation manuals with schematics and wiring diagrams.
• Collaborate with engineers, developers, and product managers to validate information.
• Translate complex concepts into accessible content for diverse audiences.
• Ensure documentation meets industry standards and internal style guides.
• Manage version control and updates aligned with product releases.

Skills

English writing

Documentation

Hardware manuals

Time management

Remote work

Education

Electrical or Mechanical Engineering qualification

Tools

Adobe products

Microsoft Office

Microsoft Visio

AutoCAD

HTML/XML/Markdown

Version control

Content management platforms

Job description

Develop and maintain technical documentation including data sheets, user guides, installation manuals, and system specifications, and contribute to training material development.

Document software features, workflows, APIs, and integration processes from the base level.

Create detailed hardware operation manuals, including schematics, wiring diagrams, and troubleshooting guides.

Collaborate with engineers, developers, and product managers to gather and validate technical information.

Translate complex technical concepts into accessible content for diverse audiences.

Ensure documentation meets industry standards and internal style guides.

Manage version control and updates in alignment with product releases.

Work independently in a remote environment while consistently meeting deadlines and quality expectations.

Requirements

• Electrical or Mechanical Engineering qualification, or relevant trade qualification.
• Exceptional English writing and editing skills, with a focus on clarity and precision.
• Experience creating documentation for software applications, including user interfaces and APIs, as well as marketing material development.
• Proven ability to produce detailed hardware operation manuals.
• Strong organizational and time-management skills.
• Self-starter with the ability to work remotely and manage multiple projects concurrently.
• High proficiency in documentation tools such as Adobe products, Microsoft Office, and Microsoft Visio (mandatory).
• Experience building documentation standards with reference to ISO 9001 compliance.
• Familiarity with version control systems and content management platforms.

Nice to Have

• Proficiency in AutoCAD.
• Demonstrated experience engineering, commissioning, or servicing BMS installations.
• Knowledge of BMS protocols such as BACnet, Modbus, or the Niagara Framework.
• Experience with HTML, XML, or Markdown for web-based documentation.
• Familiarity with Agile development environments.
• Understanding of industry relevant regulatory standards.

Household Goods & Appliances Manufacturing 1,001-5,000 employees

Daikin Malaysia Sdn. Bhd. (DAMA), a leader in the HVAC-R industry since 1974, represents trusted brands like Daikin and Acson. Specializing in manufacturing, innovation, and sales, DAMA delivers energy-efficient HVAC solutions globally. Daikin R&D Malaysia Sdn. Bhd. (DRDM), Southeast Asia’s largest HVAC-R R&D center since 1998, pioneers sustainable and high-performance technologies. Through cutting-edge research and global collaboration, DRDM drives innovation and promotes environmental sustainability. Together, DAMA and DRDM offer world-class HVAC solutions.

Perks and benefits

• Generous Leave Policies
• Comprehensive Medical & Wellness Benefits
• Exclusive Employee Benefits