Technical Service Manager

New Long Shine Sdn Bhd

Johor

On-site

MYR 39,000 - 61,000

Full time

3 days ago

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Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave/Health Insurance

Medical Insurance

Training Provided

Allowance Provided

Medical and Hospitalisation Leave

5 Working Days

Job summary

New Long Shine Sdn Bhd is seeking a service engineer to lead installation, commissioning and maintenance of electronics equipment at customer sites.

You will provide technical support, train customers and assist sales with demonstrations while building long-term relationships across local and overseas markets.

Qualifications

Minimum 1 year of service experience in the electronics industry.
Knowledge of process and application is an added advantage.
Experience or familiarity with SMT (Surface Mount Technology) equipment such as Reflow ovens, Wave soldering machines, Selective soldering systems.
Strong communication, organizational, and technical skills.
Good problem-solving and analytical abilities.
Willingness to travel locally and overseas.
Able to work independently with a proactive and hardworking attitude.
Fresh graduates are encouraged to apply.

Responsibilities

Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites.
Provide application and technical support to ensure optimal equipment performance.
Identify and develop new customers, ensuring projects are completed on time and within budget.
Deliver after-sales service and maintain strong customer relationships.
Support the sales team with technical knowledge, product demonstrations, and proposal preparation.
Manage and guide the service team in delivering on-site customer training.
Provide 24/7 on-call support for troubleshooting and resolving customer issues.
Lead involvement in new equipment setup and hardware integration for customer purchases.
Conduct analysis on equipment performance, hardware issues, and preventive maintenance data.
Drive continuous improvement in service processes and system reliability.

Skills

Electronics industry experience

Strong communication skills

Organizational skills

Technical proficiency

Problem-solving ability

Willingness to travel

Independent worker

Fresh graduates welcome

Tools

SMT equipment

Reflow ovens

Wave soldering machines

Selective soldering systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Minimum 1 year of service experience in the electronics industry
Knowledge of process and application is an added advantage
Experience or familiarity with SMT (Surface Mount Technology) equipment such as:
Reflow ovens, Wave soldering machines, Selective soldering systems
Strong communication, organizational, and technical skills
Good problem-solving and analytical abilities
Willingness to travel locally and overseas
Able to work independently with a proactive and hardworking attitude
Fresh graduates are encouraged to apply

Requirement

Minimum 1 year of service experience in the electronics industry
Knowledge of process and application is an added advantage
Experience or familiarity with SMT (Surface Mount Technology) equipment such as:
Reflow ovens, Wave soldering machines, Selective soldering systems
Strong communication, organizational, and technical skills
Good problem-solving and analytical abilities
Willingness to travel locally and overseas
Able to work independently with a proactive and hardworking attitude
Fresh graduates are encouraged to apply

Responsibility

Lead the setup, installation, commissioning, servicing, and maintenance of equipment at customer sites
Provide application and technical support to ensure optimal equipment performance
Identify and develop new customers, ensuring projects are completed on time and within budget
Deliver after-sales service and maintain strong customer relationships
Support the sales team with technical knowledge, product demonstrations, and proposal preparation
Manage and guide the service team in delivering on-site customer training
Provide 24/7 on-call support for troubleshooting and resolving customer issues
Lead involvement in new equipment setup and hardware integration for customer purchases
Conduct analysis on equipment performance, hardware issues, and preventive maintenance data
Drive continuous improvement in service processes and system reliability

Benefits