Technical Manager

Jones Lang LaSalle Incorporated; Johor Bahru; On-site; MYR 120,000 - 180,000; Full time

Job summary

JLL invites applications for a Facilities Manager specializing in M&E for a data center site in Johor Bahru. You will support the Senior Facilities Manager in operation and maintenance, HSE management, procurement and vendor management, and lead Helpdesk and technical teams.

A Certified Data Centre Professional is required. You will develop and implement maintenance programs, monitor energy efficiency, maintain asset registers, review stock levels, and ensure compliance with safety standards.

Qualifications

• Experience in operation of electrical and mechanical services in data centre or critical facility environments.
• Excellent interpersonal and client-facing communication abilities.
• Ability to manage vendors, procurement, and helpdesk teams with clear reporting.

Responsibilities

• Manage and support M&E services and preventive maintenance programs on site.
• Assist in HSE management, procurement and vendor oversight, and team leadership.
• Lead Helpdesk and technical teams and perform Job Hazards Analysis (JHA).
• Prepare reporting data and ensure timely submissions to Facilities Manager.
• Coordinate ad-hoc projects and ensure safe working environments per HSE standards.

Skills

People skills

Client interaction

Communication

Education

Tertiary qualifications in mechanical, electrical or operational engineering

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsible in managing the M&E services and ensure the effectiveness of overall planned preventive maintenance program. Assist the Senior Facilities Manager in providing site facility management (operation & Maintenance), HSE management, procurement & vendor management, Helpdesk team Management and technical team management. Must be Certified Data Centre Professional.

• Must be Certified Data Centre Professional.
• Facility Management (Operation & Maintenance) - To assist in the implementation of operation related standards and procedures, preventive & planned maintenance program, repair & replacement initiative program and helpdesk management. Minimizing the risk of plant failure.
• Recommend continuous management initiatives and energy management plan. Actively search-out opportunities to achieve better or best results and increase the energy efficiency (PUE - Power Utilization Efficiencies).
• To create and update the site asset register and ensure the statutory compliance are in place.
• Review stock levels of the required inventory of spares on site
• Recommend continuous management initiatives and energy management plan.
• Sound written and oral communication skill. Good presentation skills required for client review meeting.
• Managing ad-hoc related projects
• Competent in under taking Job Hazards Analysis (JHA)
• To submit relevant reporting data and ensure timely submission to Facilities Manager
• To provide 2nd level support and manage the site operation in the absence of Facilities Manager
• HSE Management - To ensure the site provision of safe working environment and compliance to HSE standards.
• Competent in under taking Job Hazards Analysis (JHA)
• Work closely with HSE Executive in overall planning, executing and delivering HSE procedures to all activities at site.
• Procurement & Vendor Management - To conduct performance assessment of technical vendors and ensure the delivery are as per agreed SLA/KPI
• To assist the Facilities Manager and ensure vendor procurement processes are in in compliance to both Client and JLL guidelines
• Technical Team Management - To prepare the job descriptions for all technical staff and assign relevant manpower to specific task
• Provide advice to the technical team and overall management of their work schedule
• Helpdesk Team Management - To prepare the job description for Helpdesk Administrator and ensure the SLA/KPI are adhered to with superior customer service management

Qualifications and Ideal Experiences

• Tertiary Qualifications in a mechanical, electrical or operational engineering discipline.
• 3 - 4 years of relevant experience in engineering, semiconductor or critical environment space.
• Having 33KV Chargeman Certificate will be an advantage
• 1 - 2 years’ experience in the operation of electrical and mechanical services in Tier III or equivalent data centre or critical facility.
• Excellent people skills and ability to interact with a wide range of client and vendor staff.
• Critical environment experience within similar sized site or operation.
• Experienced with continuous improvement initiatives, client relationship and preparation of undefined Hands-on experiences and knowledge in M&E and building related systems, eg CRAU, chillers, undefined Lead major DC activities during non-office hours where appropriate.
• Location: On-site -Johor Bahru, Malaysia

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.