Facilities Operation Lead

Jones Lang LaSalle Incorporated; Malaysia; On-site; MYR 180,000 - 260,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Operation Lead to ensure safe, compliant, and efficient operation of building facilities in Kulim, Malaysia. You will lead a team of technicians, manage vendors, and drive maintenance programs to minimize disruption and optimize energy and costs.

The role requires strong knowledge of HVAC, electrical, fire & life safety, plumbing, and controls, with experience in CMMS and EHS compliance.

Qualifications

• Bachelor's degree in engineering or facilities management preferred.
• Experience in HVAC, electrical, fire & life safety systems.
• Strong leadership and vendor management capabilities.

Responsibilities

• Own day-to-day operations of facilities systems (HVAC, power, BMS, life safety).
• Coordinate with stakeholders to meet requirements and communicate on operations.
• Perform preventive, predictive, and corrective maintenance per CMMS schedules.
• Lead RCA and implement CAPA for equipment failures and incidents.
• Maintain logs, manuals, drawings, and critical spares inventory.
• Enforce EHS policies and perform risk assessments and audits.
• Manage vendors and project support, verify invoices and service delivery.
• Ensure SLA/KPI adherence and closing of non-conformities.

Skills

Facilities management

Team leadership

Vendor management

Preventive maintenance

CMMS

Tools

CMMS

Job description

Job Summary

The Facilities Operation Lead is accountable for the safe, compliant, and efficient operation of building facilities system and infrastructure in building or any other building assigned in the future. This role leads a team of technicians and manages vendors to deliver reliable facility operations (e.g., HVAC, electrical, fire & life safety, plumbing, controls), sustain compliance with EHS and quality standards, optimize energy and maintenance costs, and support projects, shutdowns, and system upgrade activities with nil / minimal disruption to business operations.

Key Responsibilities

• Own day-to-day operations of facilities systems—HVAC/Chillers, Power Distribution (LV/MV), Emergency Power/UPS/Gen-sets, BMS/Controls, Fire & Life Safety (FA, PA, sprinklers, hydrants), Plumbing & Drainage, Water Systems, and Elevators—in close partnership with the KM1/2 team.
• Work closely with the client and key stakeholders to understand requirements, manage expectations, address concerns, and ensure timely communication on all operational matters.
• Ensure execution of preventive, predictive, and corrective maintenance in accordance with OEM and industry standards and CMMS schedules; maintain accurate work orders, asset registers, and maintenance documentation.
• Lead root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for equipment failures, incidents, and recurring defects.
• Maintain statutory logs, safety permits, O&M manuals, as-built drawings, and critical spares inventory.
• Enforce EHS policies and protocols—including Permit-to-Work (PTW), Lockout/Tagout (LOTO), Confined Space, Working at Height, and Hot Work.
• Maintain audit readiness and support internal and external audits (e.g., ISO 9001/14001/45001, RBA, FM standards).
• Drive risk assessments (JHA, BAR, SIPP as applicable), emergency response readiness, and business continuity for critical systems.
• Lead, coach, and schedule the team of technicians; develop competencies in technical skills, safety, and customer service.
• Foster a culture of zero incidents, continuous improvement, and strong customer focus.
• Manage vendors supporting O&M, specialized services, and projects; define scope, supervise site works, verify service delivery, and validate invoices.
• Ensure SLA/KPI adherence, timely closure of non-conformities, and escalation of performance gaps where needed.
• Conduct regular toolbox talks, service reviews, and approvals of method statements and risk assessments.
• Develop and execute lifecycle plans, refurbishment strategies, and obsolescence mitigation for critical assets.
• Lead and support minor works, shutdowns, and Testing & Commissioning (T&C); review designs, method statements, shop drawings, and O&M documentation.
• Coordinate with stakeholders to plan outages, lock-ins, and return-to-service activities with minimal business impact.

Location: On-site –Kulim, Malaysia

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At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.