Technical Consultant (OLTC and Diagnostics)

Reinhausen Asia-Pacific; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Access to water dispensers and free local snacks

Personalized mentoring and training

Transport allowance

Comprehensive health and medical insurance

Job summary

Reinhausen Asia-Pacific in Kuala Lumpur is seeking to hire an experienced individual to provide 2nd-level technical support for substation equipment. This role involves analyzing operational data, leading investigations, and providing detailed reports.

The ideal candidate will have a Bachelor's degree in Electrical Engineering and at least five years of relevant experience. Benefits include wellness programs and professional growth opportunities, focusing on employee health and job security.

Qualifications

• At least five years of experience in the energy technology sector, ideally with exposure to transformer or OLTC diagnostics.
• Fluent in local language and English (minimum B2 level).
• Strong understanding of electrical systems including OLTC switching principles and transformer connections.

Responsibilities

• Provide 2nd level technical support to Sales teams and customers on complex issues related to substation equipment.
• Analyze and prepare diagnostic assessments and technical recommendations.
• Lead investigations of complex incidents and prepare high-quality reports.

Skills

Electrical engineering specialization

Technical analysis

Customer orientation

Problem-solving skills

Education

Bachelor's degree in Electrical Engineering, Mechatronics, or related field

Job description

At the world market leader in energy technology, you will contribute to keeping the energy supply stable in the future. With our intelligent digital and analogue solutions, you will help shape the implementation of the energy transition. In a global team of 5.400 committed colleagues, which is characterized by the unique cohesion of our family‑run group of companies. Reinhausen - where Power meets Passion.

What awaits you

• You will provide 2nd‑level technical support to Sales teams and customers on complex issues related to substation equipment.
• You will analyze detailed operational and measurement data for equipment such as OLTCs, transformers, circuit breakers, and other substation components.
• You will prepare diagnostic assessments, technical recommendations, and comprehensive analysis reports.
• You will independently lead investigations of complex incidents, reconstruct sequences of events, determine root causes, and prepare high‑quality incident reports.
• You will conduct on‑site inspections, measurements, and commissioning activities when required.
• You will present your findings, conclusions, and recommendations professionally to customers and internal stakeholders.
• You will handle special assignments that require deep technical expertise and strong problem‑solving capability.

What you bring to the table

• You have a Bachelor's degree in Electrical Engineering, Mechatronics, or a related field.
• You bring a strong specialization in electrical engineering.
• You have at least five years of experience in the energy technology sector, ideally with exposure to transformer or OLTC diagnostics.
• You are fluent in the local language and English (minimum B2 level), and you may speak additional languages—which is a plus.
• You understand technical processes and complex systems, including OLTC switching principles and transformer connections.
• You work in a precise, structured, and methodical manner.
• You can evaluate, prioritize, and organize customer inquiries effectively.
• You demonstrate strong customer orientation in all interactions.
• You complete tasks on time and manage your workload responsibly.

We appreciate all applications; however, only shortlisted candidates will be contacted.

Our Benefits

Sustainability & environmental awareness

Stay refreshed and energized at work with easy access to water dispensers, coffee machines, and a delightful selection of free local snacks, biscuits, and beverages.

Training & development

Your growth matters to us, that’s why we invest in you through personalized mentoring and coaching. In addition, you’ll have access to a dynamic learning platform to sharpen your skills and advance your career.

Mobility and transportation

Commute your way! Our transport allowance helps you get to work comfortably and affordably.

Company Security

To support your long‑term financial security, we provide additional employer contributions to your retirement fund, based on your years of service with the company.

Health & well‑being

Healthy employees create a happy workplace! enjoy a wide range of wellness programs tailored for you, including doctor consultations and treatments, dental and optical care, and sports memberships to keep you active. For added peace of mind, we provide comprehensive health and medical insurance, plus accident and life coverage. Employees aged 40 and above receive annual health screenings, while those under 40 benefit from screenings every two years.