Technical Consultant

Thales; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

Thales is seeking a technical expert in Kuala Lumpur to provide pre-sales support, analyze customer requests, and define specifications for projects. The ideal candidate should hold a degree in Computer Science or Engineering, have experience in project management, and be fluent in English.

Responsibilities include understanding customer needs, project management for card products, and interfacing with customers. Join Thales in creating solutions that make a difference!

Qualifications

• First experience (1-3 years) in relevant field like Smartcard or Embedded Software.
• Experience in project management is a strong plus.

Responsibilities

• Provide pre-Sales support with customer requests for Cards and Solutions.
• Understand the technical organization of customers.
• Define the Requirements Specifications for assigned customers.

Skills

Smart card knowledge

Communication skills

Customer-oriented

Organizational skills

Problem-solving

Education

Master or Bachelor degree in Computer Science/Electronics/Engineering

Additional Business School degree

Job description

Location: Kuala-Lumpur, Malaysia

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Thales established its presence in Malaysia in 1981 and is currently a strategic partner to key customers involved in the primary businesses of defence and security, aerospace, and cybersecurity and digital identity. Headquartered in Kuala Lumpur, Thales has played an instrumental part in supporting Malaysia’s defence ecosystem in addition to delivering advanced solutions over the last 40 years. Committed to local collaborations, Thales works closely with Malaysian businesses and government sectors to provide cutting‑edge systems and solutions that ensure safety, security, and readiness for the future.

Responsibilities

• Provide pre‑Sales support, as a complement to the Sales process, including the analysis of the customer requests, in terms of Cards and Solutions
• Understand the customer technical organisation
• Provide Thales CDI with market knowledge and competition
• Act actively to understand the Customer’s technical needs and to identify the possible solutions, based on Thales CDI current product map.
• Inside the context of his accounts management, the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her
• May be the technical interface for the Customers
• May be in charge of the project management for the card product or FPER(Full Perso)
• May be in charge of the project implementation of solutions (D1 Physical, D1 Digital etc.)

Required Education/Certificate

• Master or Bachelor degree in Computer Science/Electronics/Engineering
• Additional Business School degree is welcome
• Experience on project management is a strong plus, PMP or related certification is preferred

A first experience (1 to 3 years) in a relevant field (preferably Smartcard, Embedded Software or Services provider background, Telecom or banking industry area) or equivalent experience within Thales.

Technical Skills

• The knowledge on smart card related is a strong plus
• Understand EMV spec or related specs is preferred

Personnel Skills

• Good verbal and written communication skills
• Customer and business oriented
• Organized, rigorous and autonomous
• Work under pressure and meet deadlines
• Be tenacious in problem solving
• Good teamwork and interpersonal skills
• Be prepared to invest whatever effort is required to get the job done
• Positive attitude

Language

• English is mandatory
• Fluent Mandarin is strong plus

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.