Technical Analyst (Chemistry)

SGS; Shah Alam; On-site; MYR 45,000 - 73,000; Full time

Job summary

SGS is seeking a Laboratory Technical & Compliance support professional in Shah Alam to assist the Laboratory Technical & Compliance Manager with day-to-day operations, ensuring ISO/IEC 17025 compliance, SAMM policy adherence, and SGS GCSC requirements.

The role involves supporting method development, responding to customer queries, driving investigation outcomes with the operations team, updating SOPs, and promoting Good Laboratory Practice and safety across the lab.

Qualifications

• Bachelor’s degree in Chemistry, Biochemistry, or any science field.
• CGPA of 3.5 or higher.
• Fresh graduates welcome with right attitude; training provided.
• Strong analytical and teamwork skills.
• Chinese language proficiency is an advantage.

Responsibilities

• Assist Laboratory Technical & Compliance Manager in day-to-day lab operations.
• Support new method development as per business need.
• Respond to queries from customers, business, or support teams within agreed timeframe.
• Collaborate with Operations on investigations and deliver outcomes promptly.
• Periodically review and update Working Instructions and SOPs.

Skills

Team player

Independent

Good communication

Chinese language proficiency

Education

Bachelor's degree in Chemistry/Biochemistry/Science

CGPA 3.5 or equivalent

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement
• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor’s degree in Chemistry, Biochemistry, or any science related field from recognized university / college.
• Minimum CGPA 3.5 or equivalent.
• Experience in relevant analytical laboratory however fresh graduates with right and positive attitude are acceptable as training will be provided.
• Good personality, independent and a good team player
• Chinese language proficiency will be an advantage.